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smarquro1
Level 2
October 5, 2021
Solved

Create approver operators in campaign classic correctly

  • October 5, 2021
  • 3 replies
  • 1911 views

Hello,

in the Campaign classic documentation it refers to the use of approvers for campaigns and the content within it (deliveries, tasks, etc.), but it does not refer to what exact permissions these approvers should have.

 

I have been testing all the permissions, and the only one that allows me, as an approver, to approve all content without any problem is an operator with admin permission, including starting a delivery in the Delivery Start: field.

So I have not managed to create an approver operator as it should be.

 

How do I correctly create the operators that can approve the content assigned to them?

 

Thanks.

 

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Best answer by Jonathon_wodnicki

Hi,

 

It's not a rights issue it's an object permission issue; specifically the ability to call the operationMgt workflow, which only Campaign managers (and admins) have. Add your operator to that group along with Delivery operators and you should be fine. Alternatively, grant Delivery operators r/w access to /Administration/Production/Technical workflows/Campaign process/ folder.

 

Thanks,

-Jon

 

 

3 replies

ShrawanSaxena-1
Adobe Employee
ShrawanSaxena-1Adobe Employee
Adobe Employee
October 5, 2021

You can check access rights matrix for more details.

 

https://experienceleague.adobe.com/docs/campaign-classic/using/getting-started/permissions/access-management-named-rights.html?lang=en#access-rights-matrix

S
smarquro1Author
Level 2
October 5, 2021

I have tested using a Campaign Manager operator that I have assigned as the approver of a campaign and nothing appears, it cannot approve even one delivery within the campaign.

 

 

Jonathon_wodnicki
Community Advisor
Jonathon_wodnickiCommunity AdvisorAccepted solution
Community Advisor
October 5, 2021

Hi,

 

It's not a rights issue it's an object permission issue; specifically the ability to call the operationMgt workflow, which only Campaign managers (and admins) have. Add your operator to that group along with Delivery operators and you should be fine. Alternatively, grant Delivery operators r/w access to /Administration/Production/Technical workflows/Campaign process/ folder.

 

Thanks,

-Jon

 

 

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    October 13, 2021

    Hi @smarquro1,

    Were you able to resolve this query with the help of any of the given solutions or do you still need more help here? Do let us know.
    Thanks!

    Sukrity Wadhwa
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