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prathap08
Level 4
July 23, 2020
Question

Classic Sandbox Install URL Details

  • July 23, 2020
  • 2 replies
  • 2515 views

would like to get help regarding the sandbox install. Is there any steps to be followed?

 

I have admin rights for console but I dont find any steps over there to install the client.

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2 replies

abhshett
abhshett
Level 2
July 23, 2020

Hello @prathap08 

 

The campaign client and the server are installed separately.
Assuming you have the setup files already and if not you have to gain access to Adobe Support portal, you need to be part of customer organization that has bought the Adobe Campaign license. You have to raise a ticket to support team and they will provide you the latest setup files for server and client.

Client Installation:
The client installation is simple and you can do it on your side irrespective of whether you are on an on-premise architecture or an Adobe hosted architecture.

https://docs.adobe.com/content/help/en/campaign-classic/using/installing-campaign-classic/installing-campaign-in-windows-/installing-the-client-console.html

Server Installation:
If you are an Adobe hosted customer, then you have to reach out to the campaign support team to get your server upgraded.
If you are an on-premise customer, then you have to perform the installation on your side.

https://final-docs.campaign.adobe.com/doc/AC/en/INS_Installing_Campaign_in_Windows__Prerequisites.html
https://final-docs.campaign.adobe.com/doc/AC/en/INS_Installing_Campaign_in_Linux__Prerequisites.html

P
prathap08Author
Level 4
July 23, 2020
Yes this steps are to install LIVE campaign console. I'm here to get help for setting up SANDBOX test environment. I need the proper URL to install the files on my system. Im trying to get that.
abhshett
abhshett
Level 2
July 23, 2020

Hi @prathap08 

From your 2nd stated line what i understand is you have admin rights and you need to install the Classic client console on your local machine. Once the install of client is completed you would want to connect to a sandbox which can be hosted or On prem.

Then following this steps should help - https://docs.adobe.com/content/help/en/campaign-classic/using/installing-campaign-classic/installing-campaign-in-windows-/installing-the-client-console.html

 

Request to attach a screenshot and elaborate what steps you are trying to do. The first statement " help regarding the sandbox install" confuses me

 

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