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DavidKangni
Community Advisor
DavidKangniCommunity Advisor
Community Advisor
May 3, 2019
Solved

Cannot start the web module

  • May 3, 2019
  • 7 replies
  • 4424 views

Hi all,

Can someone help in below issue. I have configured Adobe Campaign V7 on CentOS7 and trying to start the web module.

I can access an instance, run the /r/test but having this error

Any pointer on this would really be helpful.

Thanks

David

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    Best answer by DavidKangni

    I fixed the issue by reverting my hostname to localhost

    Thanks

    David

    7 replies

    Jonathon_wodnicki
    Community Advisor
    Jonathon_wodnickiCommunity Advisor
    Community Advisor
    May 6, 2019

    Hi,

    Run netstat -plant, see if there's anything already listening on your ports, here 8080.

    Thanks,

    -Jon

      DavidKangni
      Community Advisor
      DavidKangniCommunity AdvisorAuthor
      Community Advisor
      May 6, 2019

      Hi Jon,

      I ran the command and here's the result

      Thanks

      David

      David Kangni
      Jonathon_wodnicki
      Community Advisor
      Jonathon_wodnickiCommunity Advisor
      Community Advisor
      May 6, 2019

      Hi,

      Looks like nlserver's already running and listening on 8080. Try in order (as root):

      • systemctl stop nlserver6
      • pkill nlserver
      • kill -9 `pidof nlserver`

      Running `ps ax | grep nlserver` in-between to see if all nlserver processes are dead.

      Thanks,

      -Jon

        DavidKangni
        Community Advisor
        DavidKangniCommunity AdvisorAuthor
        Community Advisor
        May 6, 2019

        Hi Jon,

        Same error when i'm trying to restart the web. the web seems to run. I'm able to access the instance but all the workflows are paused and i can't start wfserver

        Thanks

        David

        David Kangni
        Jonathon_wodnicki
        Community Advisor
        Jonathon_wodnickiCommunity Advisor
        Community Advisor
        May 6, 2019

        That's definitely odd. If you run `ps auxw | grep nlserver` now, does it list processes?

        It could be something wrong with the instance configuration, though what I wouldn't know.

          DavidKangni
          Community Advisor
          DavidKangniCommunity AdvisorAuthorAccepted solution
          Community Advisor
          May 6, 2019

          I fixed the issue by reverting my hostname to localhost

          Thanks

          David

          David Kangni
            Jonathon_wodnicki
            Community Advisor
            Jonathon_wodnickiCommunity Advisor
            Community Advisor
            May 7, 2019

            Ah, that makes sense. I think I've run into same issue before actually, thanks for follow-up.

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