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DavidKangni
Community Advisor
Community Advisor
May 3, 2019
Solved

Cannot start the web module

  • May 3, 2019
  • 7 replies
  • 4424 views

Hi all,

Can someone help in below issue. I have configured Adobe Campaign V7 on CentOS7 and trying to start the web module.

I can access an instance, run the /r/test but having this error

Any pointer on this would really be helpful.

Thanks

David

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Best answer by DavidKangni

I fixed the issue by reverting my hostname to localhost

Thanks

David

7 replies

Jonathon_wodnicki
Community Advisor
Community Advisor
May 6, 2019

Hi,

Run netstat -plant, see if there's anything already listening on your ports, here 8080.

Thanks,

-Jon

DavidKangni
Community Advisor
Community Advisor
May 6, 2019

Hi Jon,

I ran the command and here's the result

Thanks

David

David Kangni
Jonathon_wodnicki
Community Advisor
Community Advisor
May 6, 2019

Hi,

Looks like nlserver's already running and listening on 8080. Try in order (as root):

  • systemctl stop nlserver6
  • pkill nlserver
  • kill -9 `pidof nlserver`

Running `ps ax | grep nlserver` in-between to see if all nlserver processes are dead.

Thanks,

-Jon

DavidKangni
Community Advisor
Community Advisor
May 6, 2019

Hi Jon,

Same error when i'm trying to restart the web. the web seems to run. I'm able to access the instance but all the workflows are paused and i can't start wfserver

Thanks

David

David Kangni
Jonathon_wodnicki
Community Advisor
Community Advisor
May 6, 2019

That's definitely odd. If you run `ps auxw | grep nlserver` now, does it list processes?

It could be something wrong with the instance configuration, though what I wouldn't know.

DavidKangni
Community Advisor
DavidKangniCommunity AdvisorAuthorAccepted solution
Community Advisor
May 6, 2019

I fixed the issue by reverting my hostname to localhost

Thanks

David

David Kangni
Jonathon_wodnicki
Community Advisor
Community Advisor
May 7, 2019

Ah, that makes sense. I think I've run into same issue before actually, thanks for follow-up.