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A
ADB407207
Level 2
September 4, 2019
Solved

Campaign Delete Error

  • September 4, 2019
  • 15 replies
  • 14297 views

Hi,

I am unable to delete campaigns from the program. Whenever clicking on "delete" , its giving Attribute 'OperationId' unknown error.

Any idea why I am getting this error?

Thanks

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    Best answer by Milan_Vucetic

    Hi,

    this is not an issue, every table should have a primary key populated for every record.

    If you have this problem every time when you want to erase some campaign then it is a configuration issue probably (primary key is not populated). I understood that this is a one particular case  that you have experienced (we don't know reason why this happened, we just found a way to delete it)

    Regards,

    Milan

    15 replies

    Venu_Reddy
    Venu_Reddy
    Level 6
    September 4, 2019

    Hello,

    Do you have access to delete the campaigns and make sure that you are having operator rights to delete if you don't have Admin access.

    Regards,

    Venu

      A
      ADB407207Author
      Level 2
      September 4, 2019

      Yes, have admin rights -

      Thanks

      Venu_Reddy
      Venu_Reddy
      Level 6
      September 4, 2019

      Can you confirm that who created this campaign ? Either you or another operator ?

      Coz there may be a chance that you can't delete campaigns created by another operator

        A
        ADB407207Author
        Level 2
        September 4, 2019

        Yes, I have created this.

        Thanks

        Milan_Vucetic
        Milan_Vucetic
        Level 9
        September 4, 2019

        Hi,

        It seems as you have already deleted it but it is still visible in GUI.

        Could you, please, clean local cache and try again?

        Regards,

        Milan

          A
          ADB407207Author
          Level 2
          September 4, 2019

          Just now deleted local cache.. still I am able to view that campaign... Even if I just create a campaign and then delete then also unable to delete it.

          Thanks

          B
          badr_eddine
          Level 3
          September 4, 2019

          Hi,

          It's a little weird what is happening, but the first thing im thinking to do, is to go from Tools >  Generic query editor, and search that workflow if still showing using the query editor. if not then is something wrong with the display.

          you can too go to administration > Production > Objects Created automatically, and delete it from there if shows.

          If you have acces to the Data Base, you can too search it there directly and if you find it delete it using sql methods.

          Regards,

          Badr.

            A
            ADB407207Author
            Level 2
            September 5, 2019

            Hi Badr,

            Its not workflow. I am unable to delete campaign.

            Thanks

            A
            ADB407207Author
            Level 2
            September 9, 2019

            Hi,

            Any help on this..

            Thanks.

            Milan_Vucetic
            Milan_Vucetic
            Level 9
            September 9, 2019

            Hi,

            Please, try deleting campaign from database directly or use SQL code node.

            Find Internal name of your campaign (because missing Id) with Generic query editor and set sql query inside of node:

            DELETE FROM NMSOPERATION WHERE SINTERNALNAME = 'internal_name_of_your_campaign'

            Maybe will work for you.

            Regards,

            Milan

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