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Calculation of the number of messages received in a request

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Level 1

Hello,

 

Within a single query box, I would like to target only those users who have received a communication (any communication) less than 10 times.


Is this possible?

I can do it with enrichment and split boxes, but not with the query box alone.
Thanks

6 Replies

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Community Advisor

Hi @EtienneRo,

 

You can use OOTB predefined filter By number of messages received in your query

 

Thanks,

David



David Kangni

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Level 1

Hello David,

Thanks for your answer. Could you please give more details ?

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Community Advisor

You can use the predefined filter in your query 

 

DavidKangni_1-1722010424054.png

 



David Kangni

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Level 1

Thanks,but how do you use it in your query, indicating the number of messages received? I get an error message every time.

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Community Advisor

 

I tried and I'm not seeing any error on my end

DavidKangni_0-1722439115457.png

next screen enter your criteri (example below recipients who received at least 1 and maximum 10 emails in the last 6 months)

DavidKangni_2-1722439323105.png

 

Thanks,

David



David Kangni

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Level 1

Thank you for your comprehensive reply. However, I'm still stuck because I can't put this criteria with a condition OR with another expression.