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campaignap
campaignap
Level 3
September 1, 2022
Solved

Approvals tab missing from delivery

  • September 1, 2022
  • 1 reply
  • 1245 views


I'm unable to see the approvals tab on some deliveries.

 

Have I missed a configuration somewhere?

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Best answer by Manoj_Kumar

Hello @campaignap,

 

The approval tabs will appear only if you are using the one-time email activity or the recurring one.

 

I assume you are using the delivery activity from the actions tab of the workflow.

 

1 reply

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
September 1, 2022

Hello @campaignap,

 

The approval tabs will appear only if you are using the one-time email activity or the recurring one.

 

I assume you are using the delivery activity from the actions tab of the workflow.

 

Manoj     Find me on LinkedIn
    campaignap
    campaignapAuthor
    Level 3
    September 2, 2022

    Thanks Manoj.

     

    I would actually like to create an email delivery template that has some default approvers group. The problem is, I can't see the approvals tab when creating the template from the delivery templates view.


    Do you know if this is possible?

     

    AkshayAnand
    Community Advisor
    AkshayAnandCommunity Advisor
    Community Advisor
    September 7, 2022

    Hi @campaignap 

     

    Please find a similar thread with the solution. You can use approvals in workflows as well as while using the email delivery activity.

    set default reviewer group

    Hope this helps.

     

    Thanks

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