Application variables - push notification - not able to find in delivery | Community
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vinay16
Level 4
November 21, 2023
Solved

Application variables - push notification - not able to find in delivery

  • November 21, 2023
  • 2 replies
  • 1362 views

Hi,

 

I have added new application variables using the link (point-3 under create ios mobile app) - https://experienceleague.adobe.com/docs/campaign-classic/using/sending-messages/sending-push-notifications/configure-the-mobile-app/configuring-the-mobile-application.html?lang=en

 

I have added them for android as well as ios. However, I can't find that under "Application variables" in delivery. Also, there is no way to add them as well.

 

I have logged out and logged in after adding them.

 

I am not able to figure out what might be the issue. Can anyone help?

 

Thanks,

Vinay

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Best answer by shjaiswal

Hi @vinay16 ,

You can follow the below steps to get the application variable - 

1.) Go to Resources -> Templates -> Delivery templates and then select the delivery (iOS or Android) then right-click it and duplicate that template.

2.) Click on "To" and then click on the Add button of the Delivery target population.

3.) Select "Subscribers of an iOS mobile application(iPhone,iPad)" and then click Next.

4.) Now in the service dropdown, select the service that you have made previously and then select the mobile application.

5.) Click OK and then go to the Application variable and now you can see all the application variables that you have created in your service.

2 replies

ParthaSarathy
Community Advisor
ParthaSarathyCommunity Advisor
Community Advisor
November 22, 2023

Hi @vinay16 ,

It won't be getting auto-populated. You have to add in manually in Application Variable tab.

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V
vinay16Author
Level 4
November 22, 2023

Hi @parthasarathy 

 

Thanks for reply.

 

I couldn't find any option to add new variable.

 

I have attached screenshot of the delivery in which I am not getting that option at all.

 

Can you please let me know what I should do?

 

Thanks,

Vinay

S
Adobe Employee
shjaiswalAdobe EmployeeAccepted solution
Adobe Employee
November 24, 2023

Hi @vinay16 ,

You can follow the below steps to get the application variable - 

1.) Go to Resources -> Templates -> Delivery templates and then select the delivery (iOS or Android) then right-click it and duplicate that template.

2.) Click on "To" and then click on the Add button of the Delivery target population.

3.) Select "Subscribers of an iOS mobile application(iPhone,iPad)" and then click Next.

4.) Now in the service dropdown, select the service that you have made previously and then select the mobile application.

5.) Click OK and then go to the Application variable and now you can see all the application variables that you have created in your service.

    V
    vinay16Author
    Level 4
    November 27, 2023

    Thank you for your help, Shivam. It worked for me.

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