Allow end users access to the Alert Technical Delivery Templates | Community
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AlistairKi
Level 2
June 26, 2025
Solved

Allow end users access to the Alert Technical Delivery Templates

  • June 26, 2025
  • 1 reply
  • 524 views

Hi,

 

Our end users make use of the Alert workflow activity. This is however located in Administration > Campaign Management > Technical Delivery Templates folder which most end users won't have access to and therefore if they try to use the Alert activity it fails due to lack of permissions.

 

Is there a way to allow access to this and similar Technical Delivery Templates? Or is it a case of moving it elsewhere? 

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Best answer by AlistairKi

@alistairki , Additionally you can enable this option 


I think I have a solution.

 

If I give all the read/write access rights to the various required subfolders in the administration area, then add the end user group to the top level administration folder but untick all of the read/write/delete options it seems to allow me to hide the administration folder from the explorer view, but allow the alert activity to function correctly

1 reply

ParthaSarathy
Community Advisor
ParthaSarathyCommunity Advisor
Community Advisor
June 26, 2025

Hi @alistairki ,

Navigate to /Administration/Campaign Management/Technical delivery templates/ folder > Right click the folder > Properties.. > Security > add the operator groups and provide them 'Read data' access rights.

~  ParthaSarathy S~  Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups
    A
    AlistairKiAuthor
    Level 2
    June 26, 2025

    Thanks. I guess the part I thought I had mentioned was that I don't want the end users to be able to view the administration folder and various subfolders. If I give them read only rights they can still see it

    ParthaSarathy
    Community Advisor
    ParthaSarathyCommunity Advisor
    Community Advisor
    June 26, 2025

    @alistairki , Additionally you can enable this option 

    ~  ParthaSarathy S~  Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups
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