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SOLVED

Alert activity

Abhinav3
Level 1
Level 1

Hi team, the alert activity it shows this error.

Screenshot (264).png

1 Accepted Solution
ParthaSarathy
Correct answer by
Level 5
Level 5

Hi @Abhinav3 ,

You can find solution for it in below link,

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/alert-error-after-split-act...

Try the same troubleshooting by adding a wait activity before Alert activity.

Regards,

ParthaSarathy S

View solution in original post

3 Replies
ParthaSarathy
Correct answer by
Level 5
Level 5

Hi @Abhinav3 ,

You can find solution for it in below link,

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/alert-error-after-split-act...

Try the same troubleshooting by adding a wait activity before Alert activity.

Regards,

ParthaSarathy S

View solution in original post

tarvind_singh1
Level 1
Level 1

Hi Abhinav,

Please check the user who is running this workflow has access to "Administration>CampaignManagement> Technical delivery templates" nav tree.  see attached

tarvind_singh1_0-1601711512962.png

 

Otherwise,

In the alert activity, click Advanced Settings. choose template, "alertAssignee" again. if you are not able to find the template, resolve above access issue.

regards,

Tarvind