Alert error after split activity

Forum|Forum|7 years ago
July 26, 2018
4 replies
3741 views

Hi,

I'm facing a strange issue with the alert activity, when I put it after the split: basically the alert works properly if I use the activity after the query, but whenever I set a split activity it fails with this error: "Failed to load delivery ID 3634 into the cache: This delivery does not exist, has been deleted or the login does not have the required rights."

The very same alert activity put before split, works properly... and I'm in as Admin

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Best answer by vraghav

This is a known issue in some older builds. We recommend reporting this to support.

Workaround is that you add a wait activity of 10 Seconds between split and alert

vraghav

Accepted solution

Adobe Employee

This is a known issue in some older builds. We recommend reporting this to support.

Workaround is that you add a wait activity of 10 Seconds between split and alert

maurizio_coroAuthor

Level 3

Thanks man, you saved my life

vaidehig2773360

Level 2

Hi Vipul

I have issue with Split activity when I am limiting the records with some number,the result subset is fine limiting the records as per the number we mentioned,but the complement subset is not working as expected,it is giving the total number of records

let me give screen shot