I am trying to integrate my application directly with Adobe MC RT2 instance to send rtEvents.
I am calling the Session token API with the credentails shared by Adobe Support team which is throwing "XSV-350012 Invalid login or password. Connection denied. " error message.
Appreciate your response.
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There can be two major issues here.
1) Downloading WSDL file using MC credentials only: (This step is missed frequently)
This very important step you need to download WSDL files using Message Center credentials given by the support team.
Use below URLs to download WSDL:
Session Token: https://<server>/nl/jsp/schemawsdl.jsp?schema=xtk:session
RT Event: https://<server>/nl/jsp/schemawsdl.jsp?schema=nms:rtEvent
Note: Please replace server name as your instance URL
Once you will hit these URLs on the browser adobe will prompt to enter username password. Use MC credentials only shared by the support team.
2) Always use MC user credentials to generate session token and use the same in rtEvent WSDL's push event method
Your application server public IP from where you are calling Adobe Campaign Message Center API should be whitelisted. (Although this is not the reason for Invalid Login Password error). You will get 403 forbidden error and Response Null if IP not whitelisted.
@iambhosale , You are correct. I am trying to get the Schema and it is redirecting to the Login page. I have provided the MC credentials here which is not working. I reached out Adobe Support team and not getting any proper response.
@iambhosale, We have a Adobe Marketing Server which is on-Premise and talking to the RT1 instance(Execution instance). We are building a new service which is responsible to send transnational emails and it communicates to RT2 instance.
Please let me know is this route is correct or not. (Client --> My Service --> RT2 instance)
First test whether credentials are working fine or not.
Login using credentials provided by Adobe in URL:
If it allows you to login, without error of 'Invalid Login/Password', then credentials provided are correct.
Now, follow along steps:
1) Download WSDL for generating session Token using URL:
Use Logon Request page to generate sessionToken for API call to Adobe Campaign
2) Download WSDL for generating RT Event Trigger using URL:
Enter your rtEvent syntax and try to send request. Your would not get error.