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Level 2
November 18, 2021
Solved

Adobe Campaign Script error

  • November 18, 2021
  • 3 replies
  • 3645 views

Hi,

      After connecting to the server, whenever I am trying to open any tabs like campaign, reports, etc inside the home console. I am getting the above script error. Any idea how to resolve this and why this is happening? 

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Best answer by Darren_Bowers

@utkarsh1998it might be an issue with your local version of Internet Explorer or some local permissions. I would ensure that you are running the latest IE version as well as using administrator permissions to run the Campaign client and see if that resolves the script error.

Cheers

Darren

3 replies

Jyoti_Yadav
Level 8
November 18, 2021

Hi @utkarsh1998 ,

 

After logging to Client console, go to File --> Clear the local cache. Then, logout and login again. This will stop the error.

 

Thanks,

Jyoti

Level 2
November 18, 2021

Hi Jyoti,

             Thanks for replying. I did all the steps you mentioned but the error persists.

Darren_Bowers
Darren_BowersAccepted solution
Level 9
November 24, 2021

@utkarsh1998it might be an issue with your local version of Internet Explorer or some local permissions. I would ensure that you are running the latest IE version as well as using administrator permissions to run the Campaign client and see if that resolves the script error.

Cheers

Darren

Sukrity_Wadhwa
Community Manager
Community Manager
December 9, 2021

Hi @utkarsh1998,

Were you able to resolve this query with the help of the given solutions or do you still need more help here? Do let us know.
Thanks!

Sukrity Wadhwa
Level 2
December 9, 2021

Hi, 

     The issue was not having the windows admin rights. Thanks to everyone for the support. 

Level 6
September 30, 2022

where to fix the windows admin rights?