Adobe Campaign Classic Rel 9187 - Users unable to acc...

[Ken_Qrious]

After updating to Adobe Campaign Classic Rel 9187 users report they the are no longer able to access the analysis tab for delivery properties in a campaign delivery.  When selecting the analysis tab an error is displayed.

Adobe Campaign Classic - Client Console - Error 

XTK-170020 Non authorized access to requested service (right 'admin' needed).

[adithyacs86]

Hi , Can you check if the client and version are in the same build.

[Deb_Tripathy · Accepted solution]

Hi @Ken_Qrious,

I had faced the same issue in past. It is a bug.

There following code in the "Analysis" container of the nms:delivery input form needs to be commented.

<soapCall name="GetDbCnxSettings" service="xtk:builder">
<param type="DOMElement" xpathOut="/tmp/dbcnx"/>
</soapCall>

Of course you need Admin access to get this done.

Thanks,

Deb 

[Ken_Qrious]

Thanks, that fix worked!