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September 11, 2019
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Adobe Campaign Classic - Analytics Integration

  • September 11, 2019
  • 6 replies
  • 6299 views

Hi

As part of the Adobe campaign Classic and Adobe Analytics integration documented here --> Adobe Analytics Data Connector

have completed all the configs on both the products, I see an error when ACC tries to send the metrics to AA.  What does the "active integration code" mean?

09/11/2019 4:00:38 AM js22 SCR-160012 JavaScript: error while evaluating script 'webAnalyticsSendMetrics/js22'.

09/11/2019 4:00:38 AM js22 An error occurred: This method requires that you specify an active integration code.

09/11/2019 4:00:38 AM js22 INT-150012 The HTTP query returned a 'Internal Server Error' type error (500)

09/11/2019 4:00:35 AM js22 Sending of campaign attributes.

09/11/2019 4:00:35 AM query 3 record(s) selected for the query 'Result' (step 'Delta calculation')

09/11/2019 4:00:35 AM query Executing query 'Result' (step 'Delta calculation')

09/11/2019 4:00:35 AM Posting an event on activity 'signal' (operator 'Admin (Nagendra)')

09/11/2019 4:00:35 AM Workflow 'webAnalyticsSendMetrics' is being run

09/11/2019 4:00:22 AM jsx Sending of tracking indicators for account gulfpower_acc_dev.

09/11/2019 4:00:16 AM jsx Download of integration details: gulfpower_acc_dev(d608ef543fd07b7b5f34dadc4650622c)

09/11/2019 4:00:15 AM Workflow 'webAnalyticsSendMetrics' is being run

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Best answer by DavidKangni

Hi Nagendra,

Looks like one of your external account is not existing. You may disabled it and retry to send metrics.

Thanks

David

6 replies

kapilKochar
Level 6
September 12, 2019

Hi Nagendra,

Can you please check the value of [webAnalyticsParams/integrationDetails/@integrationCode] under nms:extAccount . The account which you are using for this .

Thanks,

Kapil

September 12, 2019

I see the integration code. How do we ensure this is active? The one on Analytics is "gpmetricspush" ext account.

DavidKangni
Community Advisor
DavidKangniCommunity AdvisorAccepted solution
Community Advisor
September 13, 2019

Hi Nagendra,

Looks like one of your external account is not existing. You may disabled it and retry to send metrics.

Thanks

David

David Kangni
September 16, 2019

This helped davidk23955130​ Thank you. I dont see any errors now. But guess there is a different issue with tracking wflow.

kapilKochar
Level 6
September 18, 2019

You should marked David answer as correct one.

pablo_rosero1
Level 9
September 18, 2019

Done  

Thanks!