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SOLVED

Adobe Campaign Classic - Analytics Integration

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Level 2

Hi

As part of the Adobe campaign Classic and Adobe Analytics integration documented here --> Adobe Analytics Data Connector

have completed all the configs on both the products, I see an error when ACC tries to send the metrics to AA.  What does the "active integration code" mean?

09/11/2019 4:00:38 AM js22 SCR-160012 JavaScript: error while evaluating script 'webAnalyticsSendMetrics/js22'.

09/11/2019 4:00:38 AM js22 An error occurred: This method requires that you specify an active integration code.

09/11/2019 4:00:38 AM js22 INT-150012 The HTTP query returned a 'Internal Server Error' type error (500)

09/11/2019 4:00:35 AM js22 Sending of campaign attributes.

09/11/2019 4:00:35 AM query 3 record(s) selected for the query 'Result' (step 'Delta calculation')

09/11/2019 4:00:35 AM query Executing query 'Result' (step 'Delta calculation')

09/11/2019 4:00:35 AM Posting an event on activity 'signal' (operator 'Admin (Nagendra)')

09/11/2019 4:00:35 AM Workflow 'webAnalyticsSendMetrics' is being run

09/11/2019 4:00:22 AM jsx Sending of tracking indicators for account gulfpower_acc_dev.

09/11/2019 4:00:16 AM jsx Download of integration details: gulfpower_acc_dev(d608ef543fd07b7b5f34dadc4650622c)

09/11/2019 4:00:15 AM Workflow 'webAnalyticsSendMetrics' is being run

1 Accepted Solution

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Correct answer by
Community Advisor

Hi Nagendra,

Looks like one of your external account is not existing. You may disabled it and retry to send metrics.

Thanks

David

View solution in original post

0 Replies

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Community Advisor

Hi Nagendra,

Can you please check the value of [webAnalyticsParams/integrationDetails/@integrationCode] under nms:extAccount . The account which you are using for this .

Thanks,

Kapil

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Level 2

1832357_pastedImage_0.png

I see the integration code. How do we ensure this is active? The one on Analytics is "gpmetricspush" ext account.

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Correct answer by
Community Advisor

Hi Nagendra,

Looks like one of your external account is not existing. You may disabled it and retry to send metrics.

Thanks

David

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Level 2

This helped davidk23955130​ Thank you. I dont see any errors now. But guess there is a different issue with tracking wflow.

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Community Advisor

You should marked David answer as correct one.