Question

Adobe Analytics connector (error message)

Forum|Forum|2 years ago
November 7, 2023
3 replies
1257 views

Hello, community. I hope you all are doing fine.

I am facing an error when submitting the events, evars in the Campaign-Analytics connector, it is happening exactly at this point, please see image 1 below:

and I received this in the logs:

logType context

Error batchSaveClassificationsStatus

and the message: ServiceException: No Classification could be savedclassification 'Delivery Tool' not found on Adobe Analytics in context of extAccount 'EXT16_teste'. it was supposed to be created and present classification 'Channel' not found on Adobe Analytics in context of extAccount 'EXT16_teste'. it was supposed to be created and present classification 'Delivery Label' not found on Adobe Analytics in context of extAccount 'EXT16_teste'. it was supposed to be created and present classification 'Operation Nature' not found on Adobe Analytics in context of extAccount 'EXT16_teste'. it was supposed to be created and present classification 'Operation Label' not found on Adobe Analytics in context of extAccount 'EXT16_teste'. it was supposed to be created and present classification 'Custom Tag 1' not found on Adobe Analytics in context of extAccount 'EXT16_teste'. it was supposed to be created and present classification 'Custom Tag 2' not found on Adobe Analytics in context of extAccount 'EXT16_teste'. it was supposed to be created and present classification 'Custom Tag 3' not found on Adobe Analytics in context of extAccount 'EXT16_teste'. it was supposed to be created and present classification 'Contact Date' not found on Adobe Analytics in context of extAccount 'EXT16_teste'. it was supposed to be created and present

Any support on how to solve this would be greatly appreciated,

Best regards,

Renan

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_Manoj_Kumar_

Community Advisor

Hello @renanbarhbosa

Could you please check if the tags are available in the report suite and IAM account used for this integration has access to AA?

Manoj Find me on LinkedIn

R

renanbarhbosaAuthor

The tags are correctly defined.

What do you mena by IAM account?

Best regards.

R

renanbarhbosaAuthor

Guys, maybe I need help specially into this step of the integration, below is an image of the step that may be the cause of this error:

Can anybody help me with these final steps? Do I have to make it on Postman? If not, how can I execute properly these final steps to finally use the AC - AA integration?

Best regards.

S