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Best answer by ParthaSarathy

Hi @ashwinibh ,

'Administration' folder is also missing in the above screenshot. 

Cross check the below,

- open the 'operator' profile, and cross check you're able to see 'ADMINSTRATION' in dashboard as below

 

- Make sure, the operator logged in to the same instance (Dev/stage/PROD environment) where you have provided 'ADMINISTRATION' rights.

- Ask the operator to clear the local cache (File > Clear the local cache) and disconnect and reconnect. Now the operator can able to see 'Administration' folder.

 

 

 

2 replies

LakshmiPravallika
Community Advisor
LakshmiPravallikaCommunity Advisor
Community Advisor
September 4, 2023

Hi @ashwinibh ,

 

The asked query is not clear for me. Can you Please elaborate the issue?

 

Also, what is the issue with Typology rules for changing access to Admin Rights..

 

Regards,

Pravallika.

A
AshwiniBhAuthor
September 5, 2023

Hi Pravallika,

I have changed one of the candidate access from operator ( only Campaign management) to Administration. But the candidate not having the visibility of Administration functionalities (But i can see that he is having access to administration in .Access rights can you please help me to give access of all Adobe Campaign V8 functionalities to him.

Thanks in Advance.

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity Advisor
Community Advisor
September 5, 2023

Hello @ashwinibh 

 

Just assign the "Administrator" operator group to any operator, and they will become the Administrator 

Manoj     Find me on LinkedIn
    A
    AshwiniBhAuthor
    September 5, 2023

    I Have done that But the candidate cant see Typology, report etc functionalities

     

    .

    ParthaSarathy
    Community Advisor
    ParthaSarathyCommunity AdvisorAccepted solution
    Community Advisor
    September 5, 2023

    Hi @ashwinibh ,

    'Administration' folder is also missing in the above screenshot. 

    Cross check the below,

    - open the 'operator' profile, and cross check you're able to see 'ADMINSTRATION' in dashboard as below

     

    - Make sure, the operator logged in to the same instance (Dev/stage/PROD environment) where you have provided 'ADMINISTRATION' rights.

    - Ask the operator to clear the local cache (File > Clear the local cache) and disconnect and reconnect. Now the operator can able to see 'Administration' folder.

     

     

     

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