ACC: Inbound Replies on the Extended SMPP Connector

[Former Community Member]

I am looking for a way to setup conditional replies on the "Automated Reply" feature available on the extended connector to no avail so far.

My Scenario.

Keyword	Shortcode	Answer	Additional Action
Lorem	1234	Hello Lorem	Blacklist
Ipsum	1234	Hello Ipsum	Blacklist

I want to setup a reply and action for any keywords not matched, ie. "Sorry we didn't understand your request, please send a valid keyword"

I don't see anyway to do it with the OOTB feature in the extended SMPP connector, I have a related question on here ACC: Inbound SMS Activity

[Jonathon_wodnicki · Accepted solution]

Hi,

I think that activity requires all actions to be scripted out, which defeats the purpose of using a workflow and really its existence as a workflow activity. Instead here just instead poll nms:inSMS for new messages, either with scheduler + query + split or an advanced js activity with sleep and transitions, using an xtk:option to track position in the table. Transitions would go to update activities and continuous deliveries, etc, depending on desired actions.

Thanks,

-Jon