A technical workflow to send alert when the Campaign is Stopped and the workflow is Stopped

Question

Hi All,I need help A technical workflow should be created that performs a daily check to send alert when the Campaign is Stopped and the workflow is Stoppedplease help to suggest me the query condition--please this is very urgent for me @parthasarathy @_manoj_kumar_

ParthaSarathy · Accepted Answer

Hi @shruti1 ,1) Workflow Stopped:If you want to get notified if the workflow is completed its task, then you can just place an Alert activity before the last end activity in your workflow.2) Workflow paused:If you want to get notified if the workflow is getting paused because of reasons such us error in the workflow, then you can add 'Supervisors' in workflow property's General tab.

costa_n11 · Answer

Hi @shruti1

I see what you want to realise however there is a catch for some of it.

When Campaign is stopped, the workflow engine is stopped and the technical workflow won't triggered until AFTER Campaign has been restarted. I would say to find whether Campaign is up & running, I would move to a Ping Service implemented as a JSSP and you would invoke the JSSP (which is a URL) externally to raise an alert.
The 2nd topic is workflow which has been stopped, not sure what you want to achieve on this one. Would you want to know if workflows are getting stuck somehow, aka taking longer time than expected?

Thanks
Denis

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