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Top KCS Articles for August 2024, Curated For Your Campaign Troubleshooting Pleasure!

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Employee

8/20/24

Dear Adobe Campaign Community,

 

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for August 2024, designed to help you resolve common challenges swiftly and effectively.

 

Our Top KCS Articles are your shortcut to:

 

  • Quickly identifying and resolving recurring issues.
  • Accessing expert insights and best practices for Adobe Campaign.
  • Streamlining your troubleshooting process for maximum productivity.
  • Empowering yourself with the knowledge to tackle any campaign-related problem head-on.

 

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.

 

Start supercharging your problem-solving skills today by exploring our Top KCS Articles

 

Take a look:

 

  1. ACC: Push notification tokens not received in MKT (marketing) server – Learn about the solution to the issue when on-premises instances using Oracle as a database encounter slowness and a 500 Timeout error when opening deliveries or delivery templates.
  2. Campaign: PGS-220000 ERROR: operator does not exist: character varying = integer – Learn about the solution to the issue when you get the  PGS-220000 Error PostgreSQL: ERROR: operator does not exist: character varying = integer  error, when running a workflow that contains an alert activity. 
  3. Control panel doesn’t display all non-out of the box tables and running workflows – Learn about why the Campaign control panel doesn’t display all the non-out-of-the-box tables and running workflows.
  4. Migrating Adobe Campaign Classic from Linux 7.9 to 8.8: A Comprehensive Guide – Learn about how to migrate your existing Adobe Campaign Classic instance from Linux 7.9 to Linux 8.8, and follow this comprehensive step-by-step guide.
  5. Limitation on configuring multiple workflows for marketing campaigns – Discover why errors occur within campaigns and how adjusting the “Nature Property” to “Not Specified” can resolve the issue effectively.
  6. X-Env-sender is different than the from domain – Learn about how to fix the issue when a X-Env-sender is different than the from domain by reviewing the route to the correct external account.
  7. Access rights error during delivery preparation in Campaign – Learn how to solve access restrictions in delivery preparation.
  8. Slowness and 500 Timeout error when opening deliveries or delivery templates – Learn about how to fix the issue of incorrect Opens statistics in Adobe Campaign Classic when viewing delivery reports for SMS deliveries.

 

Happy Troubleshooting!