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I have a quesion about a smart campaign we have setup that is triggering accounts it should not be. We have a smart campaign setup to send a Welcome Email to new signups. This part of the campaign is working as it should. However, the campaign is also sending this email to old accounts that haven't received the Welcome Email before (i.e. these are old accounts that were created before the campaign was setup). So when a person logs into their old account for the first time in awhile, they receive this Welcome Email. This is how we have the smart campaign setup:Smart List: Lead Is Created: Lead Source is Website SignupFlow: Wait: 3 hours Send Email: Email: Sales "Welcome" Email.Email Blast Interesting Moment: Type: Email   Description: Sent Welcome Email from Sales Does anyone see an issue in our setup that would cause this email to be sent not only to new signups, but also to accounts that were created before we setup this smart campaign when they are logged into for the fi

Hi I keep getting the error "This email is in use - choose another email" - for two new users I want to add - both of whom defintiely are not in the system. I tested it with another fake email address and worked fine - any ideas?!Thanks

So I have a lead in Marketo that I synced to sfdc to a particular user.  However, after the flow ran, the user couldn't find the record I synced anywhere in salesforce. Any advice? 

I have a question about turning off campaigns in Marketo. We have a campaign setup in Marketo that sends an email X number of hours after a user signs up. We receive an email with the users' information when the signup. If the Sales team identifies the lead as being important, they want to call the lead directly instead of sending the automated email X number of hours after they signup.We have setup SFDC integration with our Marketo account. Our Sales team said they would like to flag the lead in SFDC as contacted by phone. We want this flagging to turn the Marketo campaign off for this lead (so that they don't receive the email). I know that we must create this flag in SFDC and also add an "IF" statement to the Marketo campagin. Does anyone know how to create this flag in SFDC?

Hi friends, Does Adobe Connect automatically change lead progression status to "attended," assuming event was properly tied to the adobe meeting, and assuming that lead attended the webinar? I can't seem to figure out how to trigger a status progression otherwise. Thanks for the feedback!Cary

Where can I find details about the Marketo App used to register pople live at events etc? Thanks, Sam 

Hi - I have a requirement in a marketing activitiy to say if the date entered into "Date Field A" = less than today, then do not run.I can't see an obvious way to do this, as "in time frame" looks at criteria like today, this month etc, but I can't see how to make it always consider what is today, and then count backwardsAny ideas?Thanks

We are attempting to set up reporting so that we can monitor activity on new leads in SFDC. In order to report on this we are looking at the activities logged on the record. Unfortunately right now we have Marketo (Admin SFDC user) logging activities on the record and also the sales record owner logging activity. There is no way to filter these two apart to see true activity from the sales side.Has anyone attempted to restrict the activity logging sync from Marketo? Is it recommended to do this?

I created a new smart list, the lead count is low, but it's still not visible in the Member of Smart List filter after 15 minutes. How long does it usually take for a Smart List to be visible to that filter?

I've read in several places where Company scoring was introduced last year, but I'm not finding any documentation detailing how to get started with it. Does anyone have a tutorial or know where I can find one?Thanks!

I am trying to take information from a marketo form and push those custom objects to SFDC (the custom objects are already created). I see that you have the ability to use the custom objects as triggers but I need a way to push information to SFDC.Is there a way to do this in the flow step or to change the data in a SFDC custom object?Thanks!

Is there someplace to find out more information about the expo at the summit?  Wondering what days and times I can go.Thanks!

Is there a way to modify a lead record through an Alert email? I want to enable my Inside Sales team to essentially pause a prospect's lead nurture by clicking on a link in an Alert email.Anyone know a way to do this?

Our sales force sometimes uses CLONE to help expedite the creation of new contacts in SFDC. I just realized that this cloning was also bringing along our CAMPAIGN ASSIGNED field, which is used to hold the current nurturing campaign status. Is there a way in SFDC or Marketo to prevent this from happening? 

Hi I have a scenario where after  submitting the form via munchkin Api i need the user to get redirected to step 2 on the same page is there a way by which i can send null value for both the return parameters(returnurl,returl) so that the page is not redirected via munchkin ApiThanks

Can somebody tell me what's the different between these 3 approaches:- SFDC campaign sync (overview screen of every program)- hidden form field value (campaing ID)- SFDC flow action "add to SFDC campaign"What I'm trying to achieve acutally is to sync new leads into a Salesforce campaign but not trigger the Salesforce notifications or that these leads appear as new leads in the SFDC database.I can't see the the benfit from SFDC campaign syncing with a marketing automation software. Isn't it the idea to maintain leads and get them scored before the will hand over to CRM?! With a program campaign sync every lead will appear in SFDC. So why having entire operational scoring campaigns when they get synced either way?!Regards,Christian

Are there benefits to defining the smart list for a campaign with one of these methods over the other?1) Creating a Smart List as a local asset and defining your criteria there. Then, setting the smart list of the smart campaign to be "Member of Smart List ___" or "Added to Smart List ____'" or something similar.2) Defining your criteria straight in the Smart List section of your smart campaign.Thanks!Amelia

Does anyone have benchmarks on social metrics, such as the typical percentage of email recipients will forward to a friend?  This would be particularly helpful to build a business case for adopting social features.

When creating a custom layout is it possible to insert dividers like this: http://screencast.com/t/OTHCs0ZwoLg

We haven't budgeted for the social module in 2013 but want to get in the social mindset with all things Marketo as much as we can (we're behind!). We'll soon be adding the social sharing buttons to our landing pages. In what other ways are people using Marketo + social without the social module purchase?

Hello: We have use bulleted lists in most of our emails.  When I send a test of the email and also get sent the text version, in the text version the bullets display in a paragraph like form instead of in a list, sometimes they will do this, sometimes they wont.  Anyone have any ideas.  We use outlook for our email provider. •  Display like this •  not supposed to • the community will help me :) •  Thanks for any help  •  Display like this •  not supposed to • the community will help me :) •  Thanks for any help Thanks!

Is there a way to have a field, once populated once, become locked for editing? So that future updates does not impact it?

Has anyone noticed that there are a lot of things that aren't synched between Marketo programs and SFDC campaigns? When you uncheck Success on one of a Marketo channel's progression statuses, the corresponding campaign member status in the SFDC campaign does not have it's Response checkbox unchecked. When you use the Change Program Data flow action to change whether a progression status was a Success or not, the change is not reflected in the SFDC campaign member response. When you change the name of the campaign or program, the change is not reflected in the other system. Am I doing something wrong or should I submit an Idea for this?

I have a SFDC form where there is a picklist Value.In Marketo i have Checkboxes (Boolean)I want when a field like "Want_assetstore_news" field is FalseThen i want to remove the string name in another field. Change data value Remove "AssetStoreNews"The other field is for our SFDC users so they dont need to tjeck the Boolean fields in SFDC:I found this artikel to add ekstra data https://community.marketo.com/MarketoArticle?id=kA050000000KzejCACBut i need the oppesite only remove 1 data fields.Im doing a email managment center for unsubribe. And want this to work with a single field in SFDC.

If I'm not using PPC, do I need to do any of the advanced cookie changes to track SEO keywords?  Marketo has the field "Original Search Phrase" and this *seems* to track search keywords, whether the lead arrives on the homepage or on a landing page.