Solved

Hi everyone, I've been able to embed our Google Webinar calendar into the email HTML codes, and it looks great in Marketo emails.. but when I send it out - either a sample, or anyone - it disappears!?The calendar settings are public, the code seems to be working on landing pages.. just not in emails.Has anyone battled this? Any ideas why it's not appearing in sent emails?

Hi Marketo Community!I have a scenario that I would love to get your help on. Here's my proposed Marketo cycle: We create a Marketo Smart Campaign that sends emails to 5 people (all from Company ABC) Flow steps include: Send Email Wait 4 days If no response, send 2nd email wait 4 days If no response, send 3rd email We send the 5 emails to 5 leads from Company ABC 1 one of the leads responds to us. We want to take all 5 of those leads out of the flow because at least 1 employee from company ABC responded. How would I go about doing this? Our current implementation includes Marketo and Salesforce.p.s. Here's my current solution that only solves half of it...1. When lead responds, my company's rep will reply to that email and log the activity using Cirrus Insight in Salesforce.2. Create a Trigger campaign that says, if lead received "Email X" and "Activity was logged contaings Re:", then remove from flow.The issue is... that only re

I am sure this disucssion has already started somewhere in this community. Has anyone found a way to seperate the "Add to Calendar" function into seperate links for 1. Outlook2. Gmail3. iCalIf anyone has a marketo meathod or external meathod to achive this, I would greatly appreciate you sharing with me.Here is an example of how eventbright does this:"Oh Hey Eventbright, Yes I do want to add this to my calendar!"No Problem Dex! What calendar do you want to leverage for this event? 

Is Marketo Calendar available for everyone or just a certain Marketo version?

Hey all, Right now I'm working on a new webinar program template, the goal being to require as few inputs from the user creating the program as possible. Right now I'm trying to see if I can completely automate the flows for sending out reminder emails without the user setting up the program needing to modify flow steps or select a particular date. So here's my current campaign: It triggers when someone is registered, then uses the webinar date token to dynamically wait until specific points to send reminder emails. That's good!Only problem is if someone registers AFTER one of these points. Then the emails send immediately. So if I register on the day of the webinar I instantly get two reminder emails. That's bad. =(Can anyone see a way to limit access to the reminder campaign if the lead registers after a certain date (the date needs to be dynamic based on a token though)? Or perhaps a smarter way of solving this problem altogether? Cheers,Justin

Hello,Is there a way to check the content of sent emails? I do know that it is possible to preview them before sending, but is there a way to see the email that was actually sent?Thanks!

Hi. I have a complex flow that does a lot of processing. One step in the middle is that it syncs to SFDC. For some leads, I would like to skip the sync to SFDC step. But I want them to go through all the other steps, so I can't just filter them out of the campaign.I thought I could do this by doing an "Add Choice" on the "Sync to SFDC" flow step. However, the only choices are which owner to assign to. There is no "do nothing" choice.Is there any to do this other than duplicating the campaign and tweaking? I'd like to avoid that (I already have two variants of this campaign, so that'd split it to four... and so any change means I have to change all four).Thanks.

I am trying to set up a nurture campaign based on a specific trigger. How do I do this?I have set up a nurture program of a set of emails. I want this triggered when someone hits the submit button on a form on a landing page. I don't see any way to set up an initial trigger in nurture programs. Is this doable? If so how? How do I set up the realtionship between the landing page and this nurture program?Thanks!

Hello Community,We have a checkbox field in SFDC that has an assigned default value of TRUE (this field is synced to Marketo). So when a lead is created in SFDC, this field is defaulted to TRUE.  However, when a lead is created in Marketo and synced to SFDC, the field is unchecked, despite the default value that is specified for that field in SFDC.   I've been looking to explain why this is happening, but Ihaven't been able to pinpoint the issue. Any input would be greatly appreciated.  Thanks!-Val

I am using the REST API to submit forms from my site to marketo. Each form has a corresponding list that the form user gets added to upon submission. I can easily create the Lists in marketo, but after the List is created its very painful to get the ID so I can add users to it. There appears to be no way in the marketo interface to find the List ID and the only way I can find is to use the REST API to get all our Lists (http://developers.marketo.com/documentation/rest/get-multiple-lists/) then find the new list in the huge JSON response to get the ID.Please tell me there is an easier way to get it, ideally in the marketo interface when creating the lists.

I am setting up my first engagement program, using a single stream to send emails out every Tuesday.  I want each person on the list to get the 6 emails, and then stop.  If I put all 6 emails in Stream 1 and set it for every Tuesday, will they get the 6 emails and stop, or will it start them up again at #1?Some background:  I am using 2 trigger campaigns to control starting and stopping the Stream.  In one campaign, it is set so that, if they are not already a member of that engagement program AND they are added to a list, they enter Stream 1 and I then set their engagement cadence to Normal.In the other trigger campaign, if they are a member of that engagement program AND they fill out a form, they pause the stream and are considered Success/Engaged.Does this sound right?

In the description for the Marketo help article on the ReadyTalk adaptor, it says you can "capture live and on-demand attendance". However, the article itself mentions nothing about this. So, does anyone know how or if this work? Is there any kind of automatic status change for on demand attendance (similar to "attended" and "no show"? If there is, I presume this is just if you host the on-demand file on ReadyTalk's servers? We use Vidyard so I can already see some creative ways of tracking this using the recording in a Vidyard player on our own site or a landing page...but this will require some manual setup each time, so would love to not have to fuss with it. Any help appreciated. 

For countries that require email opt-in consent, what is the best practice for capturing this data on the first form fill-out and not giving them the option on further form fill-outs?  For example, if I go to a form and select a country that requires an email opt-in and the field pops up, I select "Yes."  A couple days later, I go back to the website to download a different asset, and I fill another form or the same form a second time.  Basically, I don't want to give people the option to opt-out after they have previously opted-in, so I don't want that field to show up anymore.Thanks in advance for the feedback!Bobby

We would like to be able to have our sales reps send an follow up email that will come from our VP of Sales & Marketing, following a prospect demo, through Sales Insight. I am struggling with how to set this up. I tried to set up a trigger campaign with Smart List: Campaign is Requested/Sales Insight, but I am struggling with the flow. Thoughts on how to set this up?

We are considering using Sales Insight (first time) for sales team to send branded htmls to leads/contacts. The htmls would be saved in Marketo and would have velocity codes, just ensuring that the mechanism works and data gets picked up. Data records are obviously pre exisiting on both Salesforce and Marketo. Can this happen / work?

Will Marketo send emails to those contacts who are entered into our Salesforce database as "leads" vs. as "contacts" as long as we have their email and name informaiton entered in?

Hi,I would like to build a custom email performance report that will return only the following details:Campaign name | Channel | Date sent (only date) | Day of the week (clearly mentioned for clear analisys) | Time of send (need it in a separate field) | Open Rate% | CTR % | Delivered %.Is it possible to generate it automatically with the aforementioned column titles?Kind regards,Mihai

 I'm looking to pull a  previously created smart list using the API's I don't care if it's SOAP or REST I just need the smart list. If not directly doable, round about ways are ok too... Any advice would be appreciated. TIA, Chris    

In a form, I would like someone to be able to select multiple answers by checking boxes. When I add them to the form, the checkbox is below the copy. Is there a way to line them up?Thank you,Mandy

Help me kick off my usage of Marketo with some fast tips and tricks, please. A new job means a new platform and while I'm sure I'll get the bascis, I'd love to know a few things that it took you years to figure out but could be really meaningful to someone looking to learn the ins and outs an just getting started. Thank you for sharing yor expertise!And maybe the first thing is that there is much more acceptable and cuter user nickname than "Marketo-ites"!! :-)

Is Marketo giving anyone else a hard time updating HTML for emails?I have waited & tried recreating a program but I just get the spinning wheel of death.

I'm getting ready to launch a whitepaper on various 3rd party sites and my company website. The flow of the lead is gonna be 3rd party website/company website --> marketo landing page (hosts form) --> thank you page --> redirects to different 3rd party website.The goal of this is initiative is to find out:1. How many new names we got2. Which 3rd party source did we get the most traffic from?Will I have to create multiple landing pages for each 3rd party source? or is there a way to track leads coming in from different websites separately on one landing page?

I have a csv file that contains every lead's email address and language preference, and I need to send an email to leads whose language preference is English. Since all the leads are already in my Marketo database with corresponding first name... I want to import the list of English-speaking lead into Marketo, have the leads' first names synced to the email addresses, so that I can send an email to these leads using the {{lead.First Name}} token in my email greeting. How do I do that? If I import the csv file it will create duplicate acccounts, right? 

Hi all,I have a SOAP API endpoint ending with '2_7'.I think it means that I could use SOAP APIs v2.7 to access data.But when trying to get WSDL with URL 'http://app.marketo.com/soap/mktows/2_7?WSDL', I was told that 'Please use your customer specific SOAP endpoint to get the WSDL.'Does it mean that WSDL after version 2_4 would not support a generic way to be got, or these WSDLs are supported only for specified customer?Thanks,Biao

So I created a poll on a landing page and when I had a few internal staff test it, a couple of people were confused because it looks like you have to sign on to either linkedin, twitter or facebook to respond.  I tested it myself and it looks that way, but you can still vote without having to share.  Is there a way to turn that off? I tried turning off the social media sharing but I couldn't deselect all of them.  Also is there a way customize the look and feel of the poll?  It looks HUGE on the page.