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We have 2 account managers that assign out leads. We would like the leads to auto-assign to one agent during business hours and one after hours. Can this be done? 

I want to be able to use a different unsubsribe page for a specific email. Is this possible?

Hi,I have a date field in SFDC, this filed has to be populated from Marketo , for ex: when a vistors fills a webform we have to populate the date field as "Today". how to use this in Change data Value in marketo flow action. this is a custom field and not the maketo managed "Last interesting movement date"Thanks in Advance,Ck

Hi,We ran a mass update of salesforce Leads and Contacts this morning to normalize data in some fields (Title, Name, City, etc).  Some corresponding records in Marketo have updated, while others haven't.  Is there a way to monitor / track completion?Thanks.

I can't seem to find the documentation on how to restrict form submissions to only corporate email addresses (e.g. reject @gmail, @yahoo or others specified).Does anyone have the link?

How can I send an email blast out to an uploaded list in an email prgram AND a Smart List?  I created an email program and uploaded a list and also created a separate smart list to segment leads in our whole database. In the email program Smart List, I added: 1. Members of List: Lead: in: (List Name)2. Member of Smart List: Lead in: (Smart List) However when I do this, the Smart List in the overall email program pulls up to 0. If I delete one or the other Smart List, the leads will populate according to how many leads are in that list.  

Hi everyone,If a SalesForce user deletes a campaign from a persons reocrd and it is synced with a Marketo program, in this case a roadshow, does it automatically delete that person from the Marketo program ... and vice versa.I'm wondering if I need to have these Smart Campaigns in every road show to keep the event roster and success numbers clean.We create the roadshow in Marketo and then sync it to create a new campaign in SFDC.This smart campaign would be for taking someone out of the MKTO program when client services or sales deletes the SFDC campaign.This smart campaign would be for deleting the SFDC campaign when the person is taken out of a MKTO program.Here's a screenshot showing that how the Campaign and Program are setup:

Hi there,I've set up an engagement program with a stream of 4 emails in it.  I've set up the cadence and activated the content and added leads using the smart campaign, but then it doesn't look like anything is happening?  how can I see if the first email has been sent?  Have I done something competely wrong?ThanksJuli

We're starting to do some testing before we deploy Sales Insight out to the field.  I've published an email to Sales Insight from within Marketo and it appears as an avaialble template to use when clicking on "Marketo Message" from within Outlook (2013).  When I select the template and hit OK, a new email message is created as expected.  But all of the links are the actual URLs (not the masked Marketo tracking links); and the unsubscribe link token in the footer, remains as {{system.unsubscribe}}.  When I send out the email, all these link issues remain.  And finally, nothing is being captured in the activity log of the lead (no "sent sales email", not delivery tracking, no opens, no clicks, etc.).  Anyone else experiencing this?NOTE, we have yet to install the Sales Insight plug-in within CRM (Dynamics 2013).  But that shouldn't affect the Outlook plug-in capability, should it?

An example of an Interesting Moment that our sales team gets is: Email: Clicked Link in Email: Essential white paper - public site. Thanks Email | Link: http://go.companyname.com/rs/companyname/Guide-To-Finding-And-Managing.pdfI look at this and know that the lead has filled out a form, received a "thank you email" with the asset included - because there is a "pdf" in the link name. I understand that we can train our sales team about this, but is there another way to make this more readable? Has anyone else dealt with this? 

Hello how do I share my awards on social to get points I dont see a tab for it. . not sure if I am looking in the right place. please advise. Thanks. 

I searched the community and found this article, but the answer doesn't seem clear to me. Possibly bc I'm a noob!I've read that I can add some javascript code to redirect back to the landing page, but I'll have manually change it everytime.Is there a better way? And if not, what's the code? :) 

I continue to see posts about people changing their default sales insight flames/stars from Lead scoring to behavioral or demograhic scoring.It seems to be as easy as editing the lead scoring settings. Yet, when I click on the drop down in the settings for either stars or flames, the only available option is "Lead Score (default)". What gives?

Hi-I'd like to prevent certain field in a SFDC Contact record from updating when synced with Marketo. I've read through the community postings and can't find anything that addresses this specifically for a contact type of record. I'd like to block updates to the name and possibly a couple other fields. Thanks.

Hi, we used to use a text field in our old contact form before we started using Marketo. I'd like to use it in our Marketo forms now and in the field management the text field is visible/synced. However, if I want to add it to our form, I can't find it. Anyone has an idea why this is?

We have a certain custom field in Salesforce that identifies a Contact's status as a type of Prospect or Customer (User). Currently, this field is in the spreadsheet template we use to import a list of Leads into Marketo so that the person inputting these Leads doesn't have to go into SFDC and update fields she can update via this spreadsheet. For those that are new Leads, we do want to be able to import a particular value (Prospect C) for all of them. However, if a Lead already exists as a Contact in SFDC and is identified as a User, we do not want this field updated via the sync to Prospect C. I tried to build this into a smart campaign but it didn't work. I saw other discussions on Block updates from salesforce sync but I don't want this field blocked entirely, only conditionally. So, my question is, does this feature block only actual updates (new values) to a field or all updates (no value to a value)? Thanks!

Is there a way to access the campaign ID through marketo or do we need to access the api?  We used to use an API call that would pull all campaigns, but it looks like there is now a limit of 300 records that can be pulled.  Some of our campaigns have names with commas and dashes unfortunately and I haven't had luck in consistently pulling by name(after url encoding).  Does anybody have any suggestions on how to pull this id?  Thanks,   Dan

EDIT: Sorted! (I was using a smart campaign to trigger the unsubscribe field change, rather than being changed by the form on the unsubscribe page)Hello! At some point, the previous marketing guys tried to implement a more advanced subscription centre, and so at the same time, deleted whatever was already existing.It turns out that we haven't been able to report on unsubscribes since, with the Program Dashboard looking awesome, with 0 unsubscribes - (or a handful based on feedback loops).However, this obvioulsly isn't true and we're missing out on valuable feedback that we should be able to easily report on through Marketo.I've tried to go back to basics, with a simple unsubscribe form (containing just an email address field), on a Marketo landing page - with the UnsubscribePage.html URL.Filling out the form, simply triggers a smart campaign, which changes the data value of 'Unsubscribed' from false to true.However - while leads are being unsubscribed from the smart campaign - there

Hi! I am in search of some best practices regarding token use for webinars. We are just implementing and our Webinar folder structure is as follows:Marketing 2015 Webinars 2015 Ongoing Q1 Specific Webinar Event We do two webinars per week and using tokens to update dates, names, etc. would save me so much time for invites and reminders! Would it be better to store all the tokens in the Webinar 2015 folder or the Ongoind Q1 folder? Or neither of those options? I am unsure of the best way to do this since we have multiple webinar invites and reminders being sent out...invite goes out 1 week before and reminder goes out 1 day before. Any help you can provide is greatly appreciated!

Hi there,I'm trying to clean up some of the data that we have in our Marketo, so I'm doing it a country at a time, and have downloaded all the contacts for ANZ.  If I clean, de-dup and update this data, how do I re-upload it to overwrite the exisiting data?ThanksJuli

In dynamic emails, is there a way I can present one html email to one segment and a whole other look to another, or can I only do it by sections?It says I can reach Replace HTML with Dynamic Emails

Hey guys - I'm looking to see if it's possible to use the APIs to add members to a drip campaign. I know there's an SFDC sync and list import, but I'm not clear if I can use the API to add members by email address.Thanks in advance! 

I created about a dozen campaigns that do various things, such as track who has clicked on an e-mail. visited a website, etc. I ran the campaign but there are 0 members, even though there are definitely leads who have completed these activities.Do I have to change the qualifications to once every hour? because right now it is at Run each lead through the campaign flow: only once

HI all,Sending out my first campaign soon. How do I create a unique URL tracking URL for our landing page so I can measure our most effective channels/tactics? For instance I want different tracking URLs for:PROwned social mediaInfluencer social mediaEmailBlogPaid advertisingIt seems like it'd be obvious but I haven't found a good resource in the community. I found these two articles but neither have a clear answer to me:https://community.marketo.com/MarketoDiscussionDetail?id=90650000000POegAAGhttps://community.marketo.com/MarketoDiscussionDetail?id=90650000000PuakAACI found this great article on how Hubspot does it - is that not a feature of Marketo yet? http://knowledge.hubspot.com/landing-page-user-guide/how-to-create-a-tracking-url-for-a-landing-pageI found this article on how to do it using Google Analytics: https://blog.kissmetrics.com/utm-parameters-video/ but would prefer to do this in Marketo to consolidate all reporting.

1. Let's say I have a lead that I upload and their email is jane.doe@gmail.com.2. Then they fill out a form later and enter a business email, jane.doe@company.com.3. I merge the two leads keeping the business email.4. Then I get another list with Jane on it.... and enter her as jane.doe@gmail.com again. Q: Do I have to re-merge or... what happens and what is best practice ?