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Anonymous
Dec 23, 2014 7:15 PM UTC
Solved

Merging leads error

Hi. I am merging leads in Marketo that are in the 'Possible Duplicates' list and I am running into this error on some. I am the admin so I am a bit puzzled. Anyone have any ideas?
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Josh_Hill13
Josh_Hill13Accepted solution
Level 10
Dec 23, 2014 7:43 PM UTC
Marketo is attempting to merge a Lead/contact and for some reason the marketo user does not have access to do that. Or, the marketo user cannot access a field that is on the lead.
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2 replies

Josh_Hill13
Josh_Hill13Accepted solution
Level 10
Dec 23, 2014 7:43 PM UTC
Marketo is attempting to merge a Lead/contact and for some reason the marketo user does not have access to do that. Or, the marketo user cannot access a field that is on the lead.
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Anonymous
Dec 23, 2014 7:49 PM UTC
Hmm. Thank you, Josh. I will have to try and determine which field is causing this.
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