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I am creating an event and accidently set it to roadshow and would like to change it to tradeshow. I also accidently moved the date to tomorrow. Can I change the event type?

Hey all,I am looking to add a small form on a external webpage (outside of Marketo). Is there a Marketo widget that can help with that?

Hi Support,I am from Lattice Engines, and created some cases on Support.When trying to update case status yesterday, I found that the UI system has been updated and I could not reach the Support UI 'My Cases'.I tried to click the link 'here' above, and reach the UI bellow.When trying to click the second link 'here', the UI page would not jump anywhere.How could I reach 'My Cases'?Thanks,Biao

At Re: From Facebook,"Visit Web Page" is not recorded​ , I understood that my issue relates visitWebPage.I made efforts to fix it.But I can not it yet...

Hi guys,Is there a way I can add a iCal (.ics) to my confirmation email of my Webinar? We integrate with Go to Webinar but send the emails through Marketo.Thanks!JP

HiPlease help me regarding this issue I am facing.I need to create 3 steps in a form, with a progress bar on top.thanks for your help

When I create the Newsletter and  always use the HTML source code. But it was not displayed the HTML source code at Google Chrome suddenly.The issue arised only Google Chrome, IE is no problem.

How do I make a sequential questionnaire using forms? I have an example of a questionnaire already created, and each question becomes sequentially visible as they are answered. I'm trying to edit it to have a new question inserted among the pre-existing questions. But every time I attempt to insert the question and then access the If/then statement pop-up to tell it to be visible after the preceding question is answered "no", it doesn't allow me to go to the next step after "If - Select Field" as my Field is not on the list, even though I selected it in the "field" drop down under "Properties".

Looking for insights or Best Practices from folks on how they handle Japanese Leads. Our Japanese business unit is very insistent upon importing Japanese Leads and I have high concerns about how to manage that data in Salesforce and Marketo.

Hi all,We are implementing global forms at our company and we're debating a bit on whether we want to capture hidden fields such as lead source as a token on the program level vs. using parameter URLs.We see in some instances, using the token on the program level is easiest. However, for other cases, that's not ideal (don't want to make numerous programs), so want to some as parameter URLs. We are questioning whether we even want to do some one way (token), and some the other (parameter), or if we should just mandate we do it all 1 way (parameter).How does everyone else do this? Or do you have any processes/tips on a better way to handle this?Thanks!

I want to request a campaign and pass both system values and My Token values to the requested campaign.I don't think it's possible to pass My Token values to a campaign in another folder, but perhaps I am mistaken about that.However, I would expect to be able to pass system token values. But for some reason the value for {{trigger.Web Page}} is not being passed to the requested campaign.Here's the flow:Calling Campaign > Flow Request CampaignRequested Campaign > Flow Send AlertI'm using an Email Alert that contains various system tokens, including {{trigger.Web Page}}. Only the {{trigger.Web Page}} token is not being displayed in the email. Other tokens include: {{lead.Lead Owner First Name}}, {{Lead.First Name}}, {{Lead.Last Name}}, {{SP_Send_Alert_Info}}, and they display fine.Any insight or tips will be appreciated!Randy

Hi Everyone,Hopefully this is an easy question... say someone has multiple lead records pointing to the same address. Would Marketo send an email to that address for every record, or is it smart enough to just send one?Also if I were to unsubscribe an account that points to that email address, would it also unsubscribe the other lead records pointing to that email address?Thanks!Cheyne

Does anyone know if there is a way in Forms 2.0 to have progressive profiling fields display beside each other? I have a 3 column form and I'm trying to add six progressive profile fields below my 3 required fields. It will not let me drag and drop the progressive fields beside each other.

I’m looking for the best way to achieve the following setup for a new Marketo instance where users share a lead partition for contacts/leads but are not able to see a specific contact/lead unless it meets the is specific requirement for the users workspace.For example: If there was three leads; Lead A, Lead B, and Lead C and they are subscribed as follows:News – Lead A, Lead BPromo – Lead B, Lead CUsers with access to the "News" workspace can see Lead A & Lead B, but not Lead C. And, Users for workspace "Promo" can see Lead B & Lead C, but not Lead A.…and just to clarify we don’t want any duplicates

Hi Everyone,I want to track the URL(domain+Reference) from which a lead landed on our page?I have tried document.referrer script but it is not working properly?Sometimes it shows the empty URL and sometime it does not provide the whole URL?Please Help me with this

Marketo says that it requires you use ANDs before ORs:Use Advanced Filters in a Smart List - Marketo Docs - Product Docs Is this correct? I feel like my smart lists have worked even if I put ORs in the beginning. Or is this a speed issue or am I misinterpreting this doc?Example:(1 or 2) and 3vs.1 and (2 or 3)and what about:1 and (2 or 3) and (4 or 5)Thanks!

Hello,Just trying to get an idea about how some of you guys set up your streams in Engagement Programs.I have 12 different emails.Is it best to have all 12 of these emails inside one stream, in the order I want the lead to receive the contentORIs it better for each email to get its own stream, and to use transition rules?This might be a silly question, but just trying to gauge the best way to approach this or to get an idea on how some of you guys set up your content in streams.Thanks!

Is it possible to remove/delete the Lead Status using a Flow Step?

I came across something unusual today, and hoping the community can help.I noticed that sometime in late 2014 (from what I can tell), Salesforce (SFDC) started tracking my Marketo email activity in the lead/contact Activity History section in SFDC.  I don't believe this has always been the case, but I'm now seeing my marketo history synced over twice to SFDC...once in 'Campaign History' and once in 'Activity History' ?Has anyone else experienced this issue?  I'm curious on why it started suddenly.  The end goal would be to stop the sync of marketo activity into the SFDC Activity History.Thanks,Todd

Hi,I want to use the progressive profiling for my pages where we offer a doc as a download.2 type of visitors can visit this kind of page:- group 1: people not in our database - I just want to ask them very few questions (i.e. name, company and email)- group 2: user already in my database > I want to enrich their profile with additonal questions (hence, a new form?)Since I need to use 1 single page for 1 document, I'd like to know if we can choose which form should be displayed (based on the fact that marketo recognizes - or not -  if the user is already a member of my database).I tried to look into the help article/discussion but couldn’t find any relevant content... I’m not a tech IT guy and not sure if it is related to dynamic contentAny idea how we could do that?Tx!

I am inclined to bail on this site because it takes so long to load. Even when it does, it doesn't always complete the requested action. The loading icon continues to spin and never stops. I'm getting dizzy.Browser: I am using Chrome on Windows 8.1.

Hi allI published a new LP yesterday.Today I found the "Visit Web Page" activity is not recorded when the lead comes from Facebook link.Sometimes the "Click Link" activity after "Visit Web Page" is not recorded too. Why?Example1. The lead clicks LP1's link on Facebook timeline.2. The lead visits LP1. <============ Not recorded3. The lead clicks LP2's link on LP1. <==== Sometimes not recorded4. The lead visits LP2. <====== Recorded and Referrer is LP1

We are trying to find out if there is a bidirectional sync available between Marketo programs and SugarCRM campaigns for members of a specific campaign and their status based on their program engagement...as there is between Marketo and Salesforce. All leads in Marketo are passing over to Sugar, but have no alignment with the campaigns unless we manually add them to the Sugar campaign once they pass over. Anyone using Sugar and run into this issue?

I have my main user set to Time Zone America/Los_Angeles and I have the API user set to the same Time Zone.  Using the main Lead Database on the market web site, the updated date displays May 19, 2015 5:38 pm, but the REST API is returning 2015-05-19 19:38.  I would expect the API to either return UTC or to return Los_Angeles local time.  Instead, it is returning Central Standard Time.  Could it be that the REST servers are in Chicago?How do I get the API to return the correct date values?

Thought I'd share a very recent mishap in our Marketo instance to bring a smile to your faces.We've been re-building our engagement programs, with 22 pre-existing content programs that needed to be be re-built as new types for reporting purposes.  We wanted to make sure the members of the old programs were transferred to the new programs so that we could maintain the integrity of the overall program and not send out the same content again to the same leads.Because we were introducing a new type of program we spent a lot of time getting the new emails, new tokens and new campaigns right in one before then cloning it out.  In the campaigns are a set of of batches to transfer members in from the old campaign.  There are 5 campaigns per program, one per status we're moving, so 110 overall.  We couldn't see a way to create one with 5 choices as there seems to be no choice for membership of a different program.  On reflection we probably should have pushed from the old campaigns, rather than