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matg1
Level 2
Jun 25, 2015 10:25 AM UTC
Solved

HTML Article Packager

Hi, I am having problems getting the article packager to create an article. I am only at the demo stage at the moment but when I drag the bluearticle01 folder over the app icon, nothing happens. If I move it over the app icon in the dock, I get a message saying it is not a supported file. Any advice on what I am doing wrong? I know I can use the articles already created in the demo folder but do want to know it works. Screenshots below. Thanks.

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nathanm206Accepted solution
Adobe Employee
Jun 26, 2015 5:16 AM UTC

This issue is being looked into. It is related to running the tool on OS X 10.9.x.

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6 replies

BobLevine
BobLevine
Level 6
Jun 25, 2015 12:13 PM UTC

Moved to Digital Publishing Solution forum.

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Adobe Employee
bobbr3212Adobe Employee
Adobe Employee
Jun 25, 2015 1:00 PM UTC

‌Which Mac OS version are you running? I have heard reports that the article packager doesn't work properly on earlier Mac OS versions.

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matg1Author
Level 2
Jun 25, 2015 1:23 PM UTC

I am on 10.9.4 at the moment. I will update to Yosemite tonight and report back to say if it solves the problem. Thanks for the advice.

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IvanMi1
Adobe Employee
IvanMi1Adobe Employee
Adobe Employee
Jun 25, 2015 4:00 PM UTC

Try renaming the folder that you are working in. I would remove the "." in the folder name.

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canvasman58
Jun 26, 2015 2:37 AM UTC

hi works fine on Yosemite 10.10.3 on my mac mini! Maybe delete HTML package then reinstall after you have upgraded to Yosemite (latest ver).

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Adobe Employee
nathanm206Adobe EmployeeAccepted solution
Adobe Employee
Jun 26, 2015 5:16 AM UTC

This issue is being looked into. It is related to running the tool on OS X 10.9.x.

Translate
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