HTML Article Packager | Community

Level 2

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HTML Article Packager

Forum|Forum|10 years ago
June 25, 2015
6 replies
2643 views

Hi, I am having problems getting the article packager to create an article. I am only at the demo stage at the moment but when I drag the bluearticle01 folder over the app icon, nothing happens. If I move it over the app icon in the dock, I get a message saying it is not a supported file. Any advice on what I am doing wrong? I know I can use the articles already created in the demo folder but do want to know it works. Screenshots below. Thanks.

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Best answer by nathanm206

This issue is being looked into. It is related to running the tool on OS X 10.9.x.

Level 6

Moved to Digital Publishing Solution forum.

Adobe Employee

‌Which Mac OS version are you running? I have heard reports that the article packager doesn't work properly on earlier Mac OS versions.

matg1Author

Level 2

I am on 10.9.4 at the moment. I will update to Yosemite tonight and report back to say if it solves the problem. Thanks for the advice.

Adobe Employee

Try renaming the folder that you are working in. I would remove the "." in the folder name.

hi works fine on Yosemite 10.10.3 on my mac mini! Maybe delete HTML package then reinstall after you have upgraded to Yosemite (latest ver).

Accepted solution

Adobe Employee

This issue is being looked into. It is related to running the tool on OS X 10.9.x.