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Hey!Just a quickie...what do you guys do with Out of offices? Since using Marketo we no longer have sight on OOO's and would ideally like to. More so, how would we manage them in Marketo if possible?Joel

Hi,We are implementing an adoption campaign for our new customers. We plan to send one email each week (for 6 weeks) that cover the different functionality of our product in order to to help onboard our customers. I know we can create a basic email program and just set up a new email send each week for the new customers. However, is there a benefit to setting this up in a drip nurturing campaign versus within the flow of an email blast program? Thanks!

i teach an interactive design course and with CC2015 lack of a previewer for dps  i can't teach about a third of the course. i can preview PDF and SWF and i working on being able to do so for the 2 kinds of ePUB with mixed results--i'm a artist, not a coder. a staffer on another forum here said content viewer would be back "in a version or two" when is that gonna happen?

We will have a lot of similar HTML-articles. Is it possible to use things like pictures, fonts, javascript and css files together? Our motive is to have lean HTML-articles.

Hi, I found this article from Dyn: How To Integrate Dyn Email Delivery With Marketo | Dyn Blog Has anyone else here done something similar?  I can't seem to find the option to enable the relay access?  In Salesforce I needed to enter a support ticket to have this enabled.  We basically need to route all outbound email through an SMTP smarthost for compliance and deliverability reasons.

When does Marketo consider an email has been opened... When the recipient views it in Outlook's preview mode? Preview mode but only if settings are set to mark it as "Read" When it is actually opened? Combination of the above? All of the above?

Would anybody know why opened emails are being synced as "Type: Outbound Calls" within Salesforce for our sales team? Thanks!

Hi,I would like to share these scenarios bellow to get tips for the best workflow. I work a magazine that will migrate from DPS Classic to DPS 2015. We have folios to tablets (1024x768) and smartphones (320x480) and (640x1136). Now, with DPS 2015, we will produce HTML files for both devices. My scenarios:1 - A project with one Top Content Level, that will be suitable with new HTML files. I will publish one time for all devices. But I will need to choose just one folio format for tablet and smartphones.2 - A project with two Top Content Level (tablets/smartphones). Here I will need to publish my HTML file twice. But I could choose the best folio format for each device.Anyone has some tip about it? How could I have the better workflow

I am reading through a decently dated Marketo guide book, and I am to a section where it recommends setting up Nurture as a channel.  I recognize the value in this, but is it still something that should be done with the current version of Marketo?  In short, has Marketo progressed beyond having users set up the nurture channel manually, or if each channel that is part of the nurture is set up correctly do we still need to set up the nurture channel?

Hi. my name is HyeYoung kim.I am not very good at English.But, the courage to ask. Please help me. my DPS trial is expiring soon...please help me....What should I do?

I am using the SOAP api for .net and following the example code to update a lead.  When I step through the code I see that I am carrying the right Marketo Lead ID just before the call to SyncLead however it creates a new lead every time.  I am using the Marketo Lead ID instead of the email to update the contact.private static string SyncLead(int MarketoContactID, ref Marketo_WS_2_0.ResultSyncLead rs, string userID, string EncryptionKey, Marketo_WS_2_0.Attribute[] attribList)        {            Marketo_WS_2_0.SuccessSyncLead response = new Marketo_WS_2_0.SuccessSyncLead();            string results = "";            string requestTimeStamp = ConvertDateToW3CTime(DateTime.Now);            string stringToEncrypt = requestTimeStamp + userID;            string message;            key = EncryptionKey;            message = stringToEncrypt;            System.Text.ASCIIEncoding encoding = new System.Text.ASCIIEncoding();            byte[] keyByte = encoding.GetBytes(key);            HMACSHA1 hm

We have a requirement that we need to update(Webhook call) the lead info in a CRM system through Campaign trigger. We need to post almost 30 to 40 fields of lead information through webhook. I understand that I can insert these fields as tokens in Webhook template while creating it.Is there any limitation on the number of tokens to be used in the template?

I am learning Digital Publishing Solution at the moment I am using the 30 days trial. I created my collection and the APP but I have a question regarding how I can preview my collection. I tried to follow step by step all the tutorials for the DPS APP Builder but when I tried to create a new App, I fill in all the required information but it doesn t allow me to proceed with the next page. Is it because at the moment I am using the DPS trial? thanks Marzia

I'm testing a simple indesign exported to article app.On the iPad the boot logo comes up and then the screen goes white.Using DSP 2015 and indesign 2015

Is there any special to regard if I want to change the content of an article, which isn't in a collection?There is a link from a normal article (in collection) to this article (not in collection).I've exported a new .article-file, updated it at the portal, published it again and taped the preview button.Was there anything wrong?

In the Manage Collections video (Manage collections | Adobe Digital Publishing Solution tutorials‌), the tutor pulls up the app on his desktop to see how his changes in the online DPS 2015 workflow effect the user's experience in the app. He just pulls up his iPad on his screen around minute 15:35. How does he do that?I've done the following: - Set up a Project in the DPS 2015 Dashboard- Upload content and set up collections- Generate an app for the Project- Download and sign the app - Install the signed app on your deviceI'm working on a Mac, OS X Yosemite, Version 10.10.5.; InDesign CC 9.2.2; DPS for InDesign CC.Thanks!

I am sure I am not the only one who has hundreds of articles...worse they are of the same name because unlike the model that DPS 2015 is aimed for, my company doesn't need the article focused layout. So when I transferred all of my folios over to the format, rightly so I had a copy right chapter for every single folio. Each copyright chapter had a specific link to specific Folio so now I have a serious nightmare.

Hello,Does anyone know if there is a way to get a list of valid tokens that can be passed along when triggering a campaign?  I see that there is a way to get a list of tokens by folder ID. (link) Ideally, I would like to do that campaign id.A little bit of background for this question...For our programmatic integration purposes, I want to allow our marketing team to dynamically maintain the list of tokens that could be used when we trigger a campaign on the back-end of our application.  Our architecture dictates that we be flexible in the way we receive that values that will be passed along as token name/value pairs.  I don't want to limit our marketing team by requiring a change-management process to occur from IT every time they need to request or supply different fields.Any help is appreciated!Thanks,Matt

I've been looking into some event scanners for Marketo and came across "atEvent" and "tapcorwd" - does anyone have experience with these? which one would you suggest?We're looking for the best app that can input as much info as possible. Thanks for your help in advance

We're about to launch a new website leveraging Drupal for a CMS and forms. We do have the Munchkin code embedded on the test site and have tested passing back leads to Marketo, which works.When I look at the activity log of the test lead it tells me that the new lead came in, and all relevant activity including scoring. If a lead fills out a form for a particular asset that we assign a value for, in terms of lead scoring, how can we make sure that is accounted for in the Drupal model? Where as in the Marketo hosted landing pages and forms they're associated to asset where we have mapped it back to a lead score value.Any help is appreciated.

Is there currently a limit of the number of collections within collections that can appear? For example:Collection 1 -> Collection 2 -> Collection 3 -> Collection 4 -> Article 1, Article 2, Article 3, Article 4

Hello,I need to preface this with the fact that we are new to Marketo. So all help is greatly appreciated.Using the REST API to request a campaign, I can't send tokens with the request.  We want a campaign to change a value in a lead.Every response comes back with a "Invalid token value" error message and the fields exist in our system.Thank you in advance for any help that can be provided.-MattHere's our request:{    "input": {        "leads": [{            "id": "1111111"        }],        "tokens": [{            "name": "{{lead.utm_source}}",            "value": "Source"        }, {            "name": "{{lead.utm_medium}}",            "value": "Medium"        }]    }}And here's he response:{  "requestId": "e81a#14fd280097b",  "success": false,  "errors": [    {      "code": "1003",      "message": "Invalid token value: [\"lead.utm_source\",\"lead.utm_medium\"] "    }  ]}

Hi, Does anyone know if DPS provides an API in the app wrapper to access device level hooks? So for example I want to build an app with training on a new car. The articles would be topics such as new features, new sub-systems etc. Can I build in some code language an extension that allows for quiz questions to be asked, scored, averaged and then possibly: saved locally, posted to an external server, or generate an email to be sent to an instructor.Thanks!

We inadvertently approved an email send with an A/B subject line test, before the final email was approved. Now that the subject line tests have gone out and a winner has been selected, does anyone know if approving the final email will update email that is sent?Our final email goes out at 2pm EST so any help before then would be appreciated.

Is it possible to trigger a UI element from an HTML article. I looked in the Gesture API and it doesn't appear to offer that functionality.What I am looking at doing is creating a link or button within an HTML article that when you press will activate the social sharing feature that is available with the UI.Thanks,Darrin