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AWF_JCLevel 2

Add an AI Documentation Agent Across Adobe ProductsNew

One challenge many users face across Adobe products is navigating documentation, tutorials, and community resources efficiently. Even though Adobe provides extensive documentation, finding the exact answer quickly can still require multiple searches across help pages, forums, and external tutorials.Proposed Idea:Introduce an AI Documentation Agent embedded directly within Adobe Help, product panels, and community pages.This agent could allow users to: Ask natural language questions about features or workflows Instantly search and summarize official Adobe documentation Surface relevant tutorials, guides, and community threads Walk users step-by-step through tasks directly inside the product Suggest related features users might not know exist Example Use Cases “How do I remove background noise in Premiere Pro?” “Show me how to create a gradient mesh in Illustrator.” “What’s the difference between Smart Objects and Linked Objects in Photoshop?” The AI agent could return: Direct documentation excerpts Visual step-by-step guidance Links to official tutorials or forum answers Context-aware help based on the current tool being used Benefits Faster learning curve for new users Reduced time searching through documentation Better discovery of advanced features Stronger integration between Adobe docs, tutorials, and community knowledge Given Adobe’s leadership in AI with Firefly and Sensei, an AI-powered documentation assistant would significantly improve how users learn and interact with Adobe tools.Curious if others in the community would find an integrated AI learning/help agent useful.

Expose the maintenance-task logs to customersInvestigating

Feature / Enhancement RequestDescription of the Requested FeatureThe Ford .com team would like direct access to the execution logs produced by the AEM maintenance tasks VersionPurge and AuditLogPurge (plus any future purge-style tasks) without having to open a support ticket every time they need verification.Current Behavior• Both purge tasks execute in a dedicated maintenance pod.• Logs are stored internally and are not surfaced through Cloud Manager’s log download UI / API.• End customers therefore have no self-service method to confirm that their configuration changes (e.g., updated purge schedule) actually ran.• Support must manually retrieve and share CSV log extracts on request. Desired BehaviorExpose the maintenance-task logs to customers via one (or a combination) of the following:• Add the log files to the list of selectable log types in Cloud Manager ("Download Logs") for each environment.• Expose them through the existing Log API endpoints.• Alternative UI or API that allows customers to query the most recent execution status (success/failure timestamp & statistics such as items purged).Business Impact• Lack of visibility creates operational risk; the customer cannot independently verify whether critical repository-cleanup jobs are actually running after every configuration deployment.• Troubleshooting requires a new support ticket each time, adding turnaround delays for the customer and extra load for Support.• Audit / compliance teams need evidence that audit logs are being purged per policy; manual ticket flow is not scalable. Support Investigation Summary (for Engineering Reference)• Confirmed with Engineering that purge tasks run in a separate pod; sample execution logs from 2025-10-10 were provided to the customer (attachments: auditlogpurge.csv, versionlogpurgelogs.csv).• Customer attempted to increase OSGi log levels but learned that does not affect these tasks.• There is no existing customer-facing log stream for these jobs; absence of entries in Author aemerror.log is expected.• Customer explicitly asked on 2025-10-14 to open an enhancement request “to make these log files accessible to us without requiring a support ticket.”References• Maintenance task docs: https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/operations/maintenance• Logging docs: https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/implementing/developing/loggingRequested Next StepsPlease evaluate feasibility, scope, and timeline for surfacing these maintenance-task logs (or at minimum their execution status) to customers through Cloud Manager or another supported interface.Full investigation available here: https://aemcs-workspace.adobe.com/bot/dynamics/investigation/4772c7e9-af48-48dc-927f-9b57dfbea568

OlegSiLevel 1

Universal Editor: Add (Plus) button to allow display of single-entry listsInvestigating

Hello, this is an enhancement request that the support team suggested I log here instead.I have an AEM Headless project with a decoupled Next.js frontend and components instrumented for the UE. Many components are containers that expect a certain structure of subcomponents. UE does not provide for instrumentation of such “precomposed” composite components, so all this inner substructure has to be tediously built out by authors. This is time-consuming and brings a learning curve: the authors don’t initially intuitively know which subcomponents are expected to go inside which container-type parent components.Obviously, we instrument the containers to only allow the right type of child components to be added, and in many cases a parent component only allows one specific type of child. Which is obvious to developers but not to authors, and here’s where the current behaviour of the Add (Plus) button gets in the way. If there is only one possible type of component that can be added, the Add button just adds it without showing. This gets the job done but doesn’t help the authors learn the structure of the components. We are really missing a control for this behaviour, ideally in the user profile preferences: whether or not to display single-entry options under the Add button. By knowing what will be added at the expense of an extra click, users will learn what goes inside each composite component. Being able to add precomposed container-type components with all inner structure of subcomponents built out would help a lot too. It’s much easier to remove optional elements from it then to add each tediously and wait for the remote FE project to return the refreshed preview into the UE…[I wanted to tag this post “Universal Editor” but no such tag is available — would be a good idea to add it]

Enable thumbnail generation and asset preview rendering for HEIC file formats in AEM Assets.Investigating

Current LimitationHEIC files can be uploaded and stored in AEM Assets, but:No thumbnails are generated No visual previews are available in the Assets UI Authors must download the file to view it This negatively impacts usability, discoverability, and editorial efficiency.AEM Assets should:Automatically generate thumbnails for HEIC files Generate standard preview renditions (similar to JPEG/PNG) Display HEIC previews directly in the Assets UI and picker dialogs Work out of the box in AEM as a Cloud Service Leverage existing asset processing pipelines (e.g. Dynamic Media or asset microservices) Respect existing permissions and renditions logicBusiness ValueImproved author experience: Editors can visually identify assets without downloads Operational efficiency: Faster asset selection and reduced friction in content creation Modern format support: HEIC is increasingly common on iOS devices and in creative workflows Reduced manual conversion: Avoids the need to pre-convert HEIC files outside AEMUse CaseContent teams frequently upload images directly from iPhones and modern cameras using HEIC. Without thumbnails or previews, asset selection becomes error-prone and time-consuming, especially at scale.Expected OutcomeHEIC files behave like other supported image formats in AEM Assets, including: Thumbnail visibility in asset grids Preview rendering in asset details and pickers Consistent authoring experience across image formats 

Allow Custom Default Values for "Insert Relationship Table" in AEM Guides Cloud ServiceInvestigating

Description:In AEM Guides as a Cloud Service, the XML Editor toolbar allows customization through ui_config.json and extension JSON for multiple actions.However, the Insert Relationship Table (reltable) action currently does not support overriding default values for:Header Rows Rows ColumnsFor our project, we need the relationship table to be inserted with the following custom defaults:Header Rows: 0 Rows: 2 Columns: 2At present, AEM Guides always inserts a relationship table with the hard‑coded defaults:Header Rows: 0 Rows: 1 Columns: 3These values cannot be overridden through any configuration methods.Current Limitation (Confirmed by Adobe Support):The relationship table insertion dialog does not read values from ui_config.json or the extension JSON. Default row/column values are hard‑coded in the product and cannot be changed. Only standard tables/simpletables support configurable default settings as per the 2502 release updates. Therefore, configuring relationship table defaults is currently not supported.Impact on Teams / Business Need:We rely heavily on relationship tables for structured documentation. Manual adjustment of rows and columns each time is time‑consuming and error‑prone. Having the ability to set custom defaults improves authoring efficiency and consistency. This is critical for scaling content creation for multiple repositories and teams.Requested Enhancement:Please enable configuration support for Insert Relationship Table to allow overriding default values for:Header Rows Body Rows ColumnsIdeally, these should be configurable via:ui_config.json, or AEM Guides extension JSON Or a new configuration node under folder profilesThis feature would bring relationship table behavior in line with the recent enhancements made for simpletable and standard table insert dialogs.Benefit to Adobe Customers:Improves authoring productivity Ensures consistent table structures across content teams Reduces manual editing and human error Aligns functionality with other table components already supporting default customization