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WY-2Level 3

Friendly Suggestion for Streamlining Segmentation Order in Email Editor & Preview Dropdown ListNew

Hello Marketo Community, I wanted to share a friendly suggestion regarding the ordering of segments in the email editor and its preview window, which I believe could enhance the overall user experience. Currently, the order of segments in the email editor corresponds to their numbers in the segmentation. This is typically based on the order in which they were created, which can be confirmed by navigating to Database > Segmentations > First Study Area Option and clicking on the Rules (approved) tab. The list there is the same as the email editor. However, the order in the email editor preview window is reversed, with later numbers appearing at the top and number one at the bottom. While editing the segmentation changes the order for the email editor, the email editor preview dropdown list remains in the original order. To streamline the user experience and simplify navigation, I would like to suggest the following improvements: Make the segmentation order in the Database based on alphabetical order Not the order when they get approved. This would provide a more intuitive and organized view for users, making it easier to locate and manage specific segments. Ensure that the segmentation list in both the email editor and the email editor preview dropdown list remains constant, reflecting any updates made in the segmentation order. This would eliminate any confusion arising from the current discrepancy between the two lists and provide a more seamless experience for users. I believe that implementing these suggestions would further enhance Marketo's user experience and make the segmentation process more efficient and intuitive for all users. I would love to hear your thoughts on this suggestion and any additional feedback the community may have. Thank you for your time and consideration. Looking forward to engaging in further discussions and collaborating on ways to continually improve Marketo. Best regards,Wayne Ying

JosephDe
JosephDeLevel 2

Kanban Board Flow OptimizationNew

Description - Allow users to filter their backlogged tickets by assignee on the kanban board view and allow status changes on the backlog view (when tickets are in backlog) to update the column the ticket resides in. For an example, users will be able to assign tickets to themselves on the backlog tab, then change the status of the ticket from "new" to "in progress" and the update reflects the tickets column position on the kanban board tab.   Why is this feature important to you - Our agile kanban teams support hundreds of tickets. Scrolling down on the backlog column on the kanban view is tedious since there isn't a way to filter out tickets by assignee on the kanban board. This makes the process very slow and it's extremely easy to lose tickets. More importantly, the team would rather use JIRA which would have multiple negative affects to the workflow.    How would you like the feature to work - Team members can assign themselves from the backlog view and either change the status from the backlog view or toggle to their kanban board tab where they'll be able to filter for their name and move the tickets from backlog to "In-Progress" easily.    Current Behaviour - Tickets pile up in the kanban board view under backlog and users have to scroll to find their ticket. If they'd rather move to the backlog tab, they can't update the status of the ticket on this view and have it reflect the column the ticket resides in on the kanban board view.