Campaign Standard

In order to be able to better utilize the data and integrate report data in other systems, being able to email reports as a CSV attachment instead just a PDF would be a nice feature.

Description - Adobe Analytics x ACS Integration Monitor  Why is this feature important to you - This would provide better reporting accuracy and allow us to know when there is an issue so that we can work to address it. How would you like the feature to work - A monitor would feature a dashboard that shows:1) Status of the integration2) Alerts users to reporting metric discrepancies3) Account and/or report suite connection issues4) ACS technical workflow errors:     - Share KPIs with Adobe Analytics (kpiSharing)     - KPIs Reconciliation with Adobe Analytics (kpiReconciliation)5) Campaign metrics not being updated in Analytics.  Current Behaviour - No such monitor exists

When there is more than one user in the same workflow/delivery/object in ACS, either a lock should be added or a notification should be sent. Recently, we have encountered two issues where changes are not saved correctly in live campaigns due to overlapping resources. As a result, changes are not saved properly and the client program is experiencing errors.Below is the error that we get when the workflow/delivery has an error:PGS-220000 PostgreSQL error: ERROR: canceling statement due to user request Multiple users working simultaneously on the same workflow/delivery get aborted, resulting in the client's campaign being delayed, affecting their revenue.

Hi there, Our team was surprised to find that there was not a merge profiles function on the tool. This was a feature of Campaign Classic, however we found that there are many data issues as a result of not having that function. We have thousands of duplicate profiles on our org's instance of ACS. The unique identifier was not set as the email originally and now we have the issue of users unsubscribing and still being on the email communications because they have several profiles under the same email address in our system. I had heard rumors that this was going to be an addition to one of the updates, but I have yet to see any official statements on that function. I would think this is a basic need across all organizations. Please let me know if there is any development on this!Thanks,- Mike

It'd be great if there was a built in URL shortener in Adobe Campaign, specifically when using SMS.  Since SMS only uses 160 characters, every character is important.  It'd be great if there was configuration options as well, to determine level of tracking needed and how many characters would be needed.

It would be great if inside ACS there was the ability to add Superscripts and Subscripts for like trademarks, copyright symbols, etc.

Description - API endpoints to pass email template or email message HTML (and associated metadata) to ACSWhy is this feature important to you - Many companies increasingly use an Email Creation Platform like Stensul for email creation and collaboration, and then want to automatically push the finished html (via API) into Adobe Campaign Standard for deployment.How would you like the feature to work - similar functionality to the Marketo Emails and Email Templates API endpointsCurrent Behaviour - n/a. a user has to copy and paste html into ACS thank you!

Our organization aims to determine the most common times of day when users open messages from specific campaigns. We want to know whether they tend to open them in the morning, early afternoon, late afternoon, or other times.When creating a report, we have Time dimensions available for Day, Hour, Minute, Month, and Quarter. However, the Hour dimension currently only specifies the hour of a particular day (such as 9:00 AM on April 1, 2023), not the hour of a general day (such as 8:00 AM - 8:59 AM)

We have some additional enhancement requests we would like to have submitted. These have been identified as enhancements that can be made at the platform level to reduce risk through the development and production process:  Additional enhancements to be requested:  a. "Request Confirmation" is automatically applied when a new Delivery object is created. Currently a manual process  b. Idle automatic log-out • Currently, Adobe does not log you out after a period of no activity. Introducing an automatic log-out after a period of time can reduce risk. • Would recommend 10 minutes of no activity in a window be the default • When logging back in, it takes you to the home page, not the object you were in previously  c. Log or view of who has what activities open in the platform.  

JavaScript activity can give more extension to the workflow engine, and it can be very useful to have a logging interface. Adding js activity to the workflow and a dedicated admin interface to record data for tracking will be a powerful step for ACS.

JavaScript activity can give more extension to the workflow engine, and it can be very useful to have a logging interface.  Adding js activity to the workflow and a dedicated admin interface to record data for tracking will be a powerful step for ACS.

For Adobe Campaign Standard (ACS), we have a client that is interested in including attachments within their email deliveries. We have been told that this functionality is not currently available in ACS, but is available in ACC. The use cases for our client would be: 1. Client would like to give the customers the option to receive paperless invoices via .PDF attachment sent via email2. Client would like to include an .ical file on appointment reminder emails to give the customer the option to save to their personal calendar

Description: I have a field to identify a group of records.I have four profiles with this group ID in a custom field in the Profile feature.My goal is to identify these profiles using enrichment features in the respective event configuration.My problem is. Why despite having four profiles identified with this group ID, why can I only receive email for one profile. Each profile has its own email address. Why: Real Time Communication Submission for multiple emails.How: I would like the transactionmessage enrichment to accept the association of 1 to N. with this limitation, I will have to use the workflow.Currently: If I want to continue using TransactionMe, the energetment association has to be 1 to 1. and not 1 to N.Problem: Let's have a rework and think about adapting and / or rebuilding integration into one of the formats below:If Acs really can not do that. I think of two other ways to make that sending mail:* First, use the calling workflow by external signa

Description - Campaign data not surfacing data available Why is this feature important to you -Our users are asking for the Campaign Analytics to include the Sent date event just the Sent for the first sent for a Campaign. Our users need this date to analyze engagement from days when the Campaign was sent.  How would you like the feature to work -Sent date data would be available for inclusion in Adobe Campaign analyics. Current Behaviour -This data point is not available. 

Description -We want certain users to be able to download a file when using the File Transfer menu. Why is this feature important to you -This feature allows users to be able to download the Audience in a way that can be cross-checked and validated. There is currently no easy way for our users to make sure the Audience they create actually has ALL the intended people in it.  How would you like the feature to work -There would be a download button on the File Transfer Menu. Current Behaviour -While the “file download” activity is available and selected, there no option to download to the local browser/computer. It has to go to a SFTP or you have to provide a URL. With the File Download action selected, you still have to configure a protocol and that is where there is not option to download to the browser. This request is a follow up from Support Case - E-000534709.  

Description - Adding the feature to throttle the amount per hour.Why is this feature important to you - I fell like this is a base feature that every email provider has out of the box...How would you like the feature to work - Easy, We just want to type in the number of emails that will get sent every hour. Or we just tell you how many hours we want to spread the send out.Current Behaviour - Expressions (Not easy for someone that has never worked with them) and Workflow. Reporting that many email at once is a nightmare.

Description - We have multiple users on ACS and we are only allowing them to schedule single send email. However, there's a chance they schedule the email 5 days in advance which risk us violating ACMA SPAM ACT compliance Why is this feature important to you - As part of ACMA SPAM ACT Compliance, an opt-out request needs to be actioned within 5 business days. How would you like the feature to work -Subscription status to be refreshed at the time of send Current Behaviour - Current process is restricted that the consumer if they unsubscribe when email is  ‘scheduled’, the status is not reflective at the time when the email is sent. A manual process is set up that an email can’t be scheduled more than 4 days in advance.

Description - We need to be able to assign specific roles to user/security group. For example, reporting only, read only, cannot delete assets, can access admin menu but can not send email. Why is this feature important to you - We have multiple users with various roles and responsibilities using ACS so we want to be able to tighten our access governance by assigning custom roles. How would you like the feature to work - Admin users can select custom roles e.g. view, edit, view own, edit own, delete per security group for each functionalities  Current Behaviour - We can only assign limited roles based on menu authorisation based on https://experienceleague.adobe.com/docs/campaign-standard/assets/acs_rights.pdf?lang=en

Adding something on the side bar to add Adobe fonts into the email creative.We use Open Sans in our typography for all creatives and having the option to add webfonts to our email from the email designer would be great. Especially for the non email coders that would need to make emails on the fly. 

Description - Enable power users to access some features that require the Administration role, but not all of these features.Why is this feature important to you - One use case for our primary group of users is that they want access to the Quarantines page under Administration > Channels so that they can review quarantined addresses and move them out of quarantine if needed.  These users should not have access to other aspects of the Administration role, such as creating new organization units and custom resources.How would you like the feature to work - Allow the creation of new roles for which we can designate which features are accessible to that role.  If this is not feasible, create some pre-defined roles that have some Administration features, but not all of them (particularly related to security and database structure).Current Behaviour - only users with the Administration role can access features of the Administration menu. 

Hello, I'm guessing everyone who had an upgrade on their ACS instance recently noticed that the filtering in the Profiles view has changed, as described here : https://experienceleague.adobe.com/docs/campaign-standard/using/profiles-and-audiences/managing-profiles/integrated-customer-profile.html?lang=en#profiles-and-audiences Basically, after this update you can no longer apply multiple filters at the same time ! You can either choose ONE of the three filters (first name / last name / email) or ONE of your custom fields. Fitlering on first + last name for example is no longer possible. This is an unacceptable regression of the tool and needs to be rolled back ASAP.  I requested this change to be reverted through Support, who created an enhancement request, but they'll only consider it if enough customers request it. If you agree, please raise a ticket to Support too, and mention following reference : CAMP-48261. I also included the request to add filters

Hi, Current version of Custom Resource Publication supports only two options: Publish since last published or repair database.Can we include one more option where user can select resources he/she wants to publish. This will prevent overwrite of someone's work as well if user forgot to check 'Do not synchronise' option in custom resource.We can include it like direct reference to list of available resources and then select resources that needs to be published.Publishing all the tables since last modification is time consuming. 

It could be helpful for key users to be able to "tag" profiles with one or more tags - arbitrary strings - that could then be used for building audiences and populating queries.  This would enable those users to collect the audiences they need without having our IT group add more fields to the Profile resource.For instance, we might need to send a communication to "power users" of several applications on a periodic basis about upgrades or downtimes.  There is no yes/no flag on our Profile resource corresponding to a power user.  The profiles of these power users could be tagged as "Power User" without the need to add a database field or create a brand-new audience.This could operate similarly to how blog posts can be tagged with certain subjects then searched or filtered by those subjects... or how tags on these forum posts are used.

We have a request that whenever a message is sent using a particular template that a set of defined addresses will be automatically added to the recipients.The use case for this is when an e-mail goes out from our technology support group to end users, the members of the technology support staff should also receive that message so they are aware of its contents and can respond to incoming questions.It is possible to specify one audience for a delivery template but it does not appear to be possible to set multiple audiences, with one of them always included.I contacted Client Care and was told that there is no delivered feature to support this.I am therefore submitting this feature idea.  Provide a method for enabling messages from a delivery template to always be sent to members of a second audience in addition to the audience chosen for the delivery.

There should be a way to filter the dimensions column in ACS reports, much like we can do in Analytics. Right now, our delivery report includes our proofs, and there is no way to filter them out.