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robertw59784382
Level 2
January 4, 2018
Solved

Viral and social marketing Setup

  • January 4, 2018
  • 3 replies
  • 1854 views

Hi,

We are looking to integrate social marketing links into newsletters, however this functionality appears not to be setup on our instance. I have followed the below documentation, but this is instructions for once this feature is setup.

https://docs.campaign.adobe.com/doc/AC/en/DLV_Subscriptions_and_referrals_Viral_and_social_marketing.html

What are the steps to be taken for setting this up?

Many thanks,

Rob

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Best answer by Adhiyan

Hello Robert,

You are probably missing the social marketing package from the environment as highlighted below. Once this is installed you should have the pre-requisites added to the instance like channel for delivery and External accounts along with services and subscription.

Regards,

Adhiyan

3 replies

Adhiyan
Adobe Employee
AdhiyanAdobe EmployeeAccepted solution
Adobe Employee
January 4, 2018

Hello Robert,

You are probably missing the social marketing package from the environment as highlighted below. Once this is installed you should have the pre-requisites added to the instance like channel for delivery and External accounts along with services and subscription.

Regards,

Adhiyan

robertw59784382
Level 2
January 4, 2018

Hi Adhiyan,

Thanks for your prompt response!!

Our environment is on version 6.1, does that still apply? If so, how would we go about installing it?

Regards,

Rob

florentlb
Level 10
January 15, 2018

Hi Rob,

Yes, you can find this package as explained here: Installing packages

Florent