Shortening the tracking url in SMS delivery | Community
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mayank_singh
Level 2
February 17, 2021
Solved

Shortening the tracking url in SMS delivery

  • February 17, 2021
  • 3 replies
  • 2481 views

Hello Everyone,

 

I want to send SMS to profiles in my ACS database with a bit.ly URL along with some content so that profiles can be redirected to some website that I choose with the SMS characters count within 160.

However, when I enable the tracking in the SMS delivery to find out who clicked on the bit.ly link the characters count in the SMS content is increased drastically because the bit.ly URL is replaced by long tracking URL from ACS and it costs me 2 SMS per message or even more.

I need support from anyone who can share some ideas how can I reduce the tracking URL size to fulfill my purpose or make the URL short like we get from a URL shorteners.

 

Thanks

Mayank

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Best answer by DavidKangni

hi @mayank_singh 

Do not track it with campaign if you don't want the adobe redirection.

Bitly had a functionality to track total clicks. whether through the interface or via API

 

 

Thanks,

David

3 replies

DavidKangni
Community Advisor
DavidKangniCommunity AdvisorAccepted solution
Community Advisor
February 17, 2021

hi @mayank_singh 

Do not track it with campaign if you don't want the adobe redirection.

Bitly had a functionality to track total clicks. whether through the interface or via API

 

 

Thanks,

David

David Kangni
mayank_singh
Level 2
March 25, 2021

Thanks @davidkangni  for the response. It was helpful.

Level 2
May 30, 2022

Hi Mayank,
sorry for jumping into this thread. 

How did you enabled tracking of URLs in SMS in Adobe Campaign Standard? 
How this could be achieved?

Thank you in advance for the help. 
Best,
Simone

Level 2
May 30, 2022