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D
dchick
Level 2
July 6, 2020
Solved

Send plain text emails only

  • July 6, 2020
  • 1 reply
  • 1949 views

This has been answered on the Campaign Classic board but the solution isn't available on standard as far as i can tell...

 

I'd like to send an email to a group that just contains plain text, no html elements. Ideally this would be part of a workflow as a follow up email to opens of first email etc. 

 

Any help, would be greatly appreciated. 

Previous answer: https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/sending-a-quot-plain-text-only-quot-email/qaq-p/311391

 

Thanks

Dave

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Best answer by DavidKangni

Hi Dave,

 

I think you can do the same as in ACC. With the legacy edito you have the text option

for your recipients make sure you updated their email format field to Text

 

Thanks,

David

1 reply

DavidKangni
Community Advisor
DavidKangniCommunity AdvisorAccepted solution
Community Advisor
July 7, 2020

Hi Dave,

 

I think you can do the same as in ACC. With the legacy edito you have the text option

for your recipients make sure you updated their email format field to Text

 

Thanks,

David

David Kangni
D
dchickAuthor
Level 2
July 7, 2020

Hello David,

 

Thanks for coming back to me, so i can see the Legacy editor and created the plain text email. So i realised you can do this in the standard editor also..

 

 

If i have to edit each profile to receive plain text only that's not the same solution as ACC, as in that it seems you can set the delivery of an Activity to only send plain text. Is it possible to edit the properties in delivery?

 

Thanks
Dave

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