Scheduler not triggering as configured | Community
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Level 3
December 5, 2023
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Scheduler not triggering as configured

  • December 5, 2023
  • 1 reply
  • 1613 views

I have an odd issue, I have configured a campaign scheduler to trigger as following

And it should've execute today first tuesday of December at 1pm USA time and is now 4pm and it didnt execute, so I checked the pending tasks, and it shows that is configured to execute on 01/02/2024 1:00:00 PM (this doesnt match the scheduler configuration)

 

 

 

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Best answer by SatheeskannaK

Atlanta-USA should've execute 5 hours ago, anyways, the pending tasks it was caught my attention, it shows the next execution is in January 2024, and January is not configured in the execution months of the scheduler.


That's weird though. I haven't seen any of that happening when I set the scheduler.

1 reply

SatheeskannaK
Community Advisor
Community Advisor
December 5, 2023

@o_x, Can you check the start date of the scheduler? FYI - I have setup a similar scheduler and it did run as expected.

Log entry when the workflow started (time is PST),

 

 

Thanks, Sathees
o_XAuthor
Level 3
December 5, 2023

09/05/2023

SatheeskannaK
Community Advisor
Community Advisor
December 5, 2023

@o_x, Is that 1pm on your scheduler based on which timezone?

Thanks, Sathees