Not able to import/export or package the application

Thanks Linda.

We have given unique name to all of them. But still facing the workflow related issue.

for offers, Yes. we have included in standard folder structure. But still offers are not visible after import in destination environment. In source env. no issue.

Please help us here.

Hi Joydeep,

  Regarding the Offers - can you show me a screenshot of the Data tab for the xtk:offer schema in your Explorer view with the Folder column added?

  Regarding the workflows - make sure that you don't have xtk:workflow as one of the entities to export in your package, as the workflow will get exported with the campaign.

Thanks,

  Linda

Linda,

We have build our package currently in the following way:

So, we are only including the campaign not the workflows

For offers, previously included only offerSpace and offer. Do we need to include offerContext (offer weight) as well. Please let us know.

Thanks & Regards,

Joydeep

Hi Joydeep,

  It is a bit of trial and error to get the package contents exactly right. You should be able to tell by the error messages you get on import whether there is something missing or out of order in the package. If you get an error on import right after the loading of an entity succeeds, then you know it is the next line in the package definition that the import failed on. The entities are included in the package in the order that you define the package contents. I do not know offhand about the offerContext. If it is not in the package after you generated the package, then that means you probably do need to explicitly add it. If you can define an offer context and use it across multiple offers, then it probably would not be exported automatically otherwise it would get included multiple times.

Linda

Hi Linda,

we have imported with the above package, but again the offers, campaign and workflows are not showing. table shows offers are inserted (highlighted) but they are not visible.

please help.

Joydeep

Hi Linda,

Any update on this?

Thanks & Regards,

Joydeep

Hi Joydeep,

  Add the folder/@fullName to the Data tab. It seems like these entities are not getting the folder set. This will be indicated by a null string or if you just add the folder column you will see (). What you need to do is give each of the custom folders a unique internal name and include them in the package before the folder contents. For example neoBankHealthInsuranceOfferCategory.

Linda

Hi Linda,

Is there is any document you can provide to us which will have all the guidelines which we can follow while transferring packages from DEV environment to UAT environment.

This will definitely help us to do confirm and prepare a checklist what to check before doing export and import.

Thanks you so much.

Thanks,

Kapil Kochar

Hi Linda,

Can you please share a document which contains steps to create a package definition. In my case I have a folder structure which contains real time email, resources (Images, Delivery Template, Personalization Block) Operators, Operator Groups.

Please advise.

Thanks,

Anupam