Is there a way to send a Alert message in Adobe Campaign Standard? | Community
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juancarlosa
December 8, 2022
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Is there a way to send a Alert message in Adobe Campaign Standard?

  • December 8, 2022
  • 2 replies
  • 1050 views

In Adobe Campaign Classic you could use alert activity to send an email to a group of operators.

I want to do the same thing in ACS. Is it possible? If not, what workaround can I use?

 

Thanks,

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Best answer by bisswang

There is no workflow activity to trigger an alert.

Workarounds.

  • Workflow notifications => raised on workflow errors
  • Delivery notifications as stated by Craig
  • Creating profiles + sending "regular E-Mails" from within a workflow to the admins

2 replies

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe Employee
Adobe Employee
December 9, 2022

Hi Juancarlos,

 

Alerting does work differently in ACC versus ACS. However, there is alerting for deliveries in ACS that can be configured using the documentation below:

https://experienceleague.adobe.com/docs/campaign-standard/using/testing-and-sending/monitoring-messages/receiving-alerts-when-failures-happen.html?lang=en

If this doesn't work for your use case, I suggest contacting Campaign Support to submit an enhancement request.

 

Thanks,

Craig

    B
    Adobe Employee
    bisswangAdobe EmployeeAccepted solution
    Adobe Employee
    December 12, 2022

    There is no workflow activity to trigger an alert.

    Workarounds.

    • Workflow notifications => raised on workflow errors
    • Delivery notifications as stated by Craig
    • Creating profiles + sending "regular E-Mails" from within a workflow to the admins
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