How to configure several retries in transfer activity in ACS | Community
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divyas70997717
Level 3
September 24, 2020
Solved

How to configure several retries in transfer activity in ACS

  • September 24, 2020
  • 2 replies
  • 2620 views

Hi,

 

I have to configure transfer file activity for "Test to see if file exists" in SFTP server with configure several retries.

 

  • if file doesn't exist, wait  for 15 min and re-run 5 times

  • After 5 times, if file doesn't exist, end the workflow.

  • In between if file is uploaded in sftp and it is available, we should not end the workflow and load activity 

To achieve this, i have configured "configure several retries"option. But if file doesn't exist, workflow is finished at first try itself and it is not retried  for 5 times with 15 mins interval. Kindly let me know how we can achieve this.

 

thanks in advance,

Divya

 

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Best answer by ParthaSarathy

Hi @divyas70997717 ,

As per your screenshot, there is no problem with your configuration in advanced options, it is correct.

Please check your other configurations and Try restarting the workflow and check once again. You can see the different retries appear in the workflow execution log.

Regards,

ParthaSarathy

2 replies

ParthaSarathy
Community Advisor
ParthaSarathyCommunity AdvisorAccepted solution
Community Advisor
September 24, 2020

Hi @divyas70997717 ,

As per your screenshot, there is no problem with your configuration in advanced options, it is correct.

Please check your other configurations and Try restarting the workflow and check once again. You can see the different retries appear in the workflow execution log.

Regards,

ParthaSarathy

~  ParthaSarathy S~  Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups
    D
    divyas70997717Author
    Level 3
    September 24, 2020

    Hi ParthaSarathy,

     

    Thank you for your response. In execution logs, it says workflow is finished in first attempt itself. the transfer activity did not wait for more retries as configured.

     

    Thanks,

    Divya

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    October 7, 2020

    Hi @divyas70997717,

    Were you able to resolve this query with the given solution? Kindly let us know.

    Thanks!

    Sukrity Wadhwa
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