Campaign Adobe IO Rest API - Not able to set Organizational Unit & Geo Unit

Hi Prem,

At the moment, ACS doesn't allow you to pass orgUnit and geoUnit in the payload. This is a feature which is part of the proposed enhancements of ACS.

At the moment, you need to have security groups defined per geoUnit + OrgUnit combination.

Then for these security groups, create an individual integration point in Adobe IO.

Use that specific integration to add profiles into ACS, they will get the designated geo and org unit details.

If this is cumbersome for you, the only other option is to have a workflow that runs every x minutes to update the profiles based on country or specific custom field that can help determine the relevant geo and org units.

Hope this helps.

Regards,
Vipul

Hi Vipul,

We have tried the first approach as you said, but we are always seeing the profile has been created with value of orgUnit and GeoUnit pointing to the value "all" instead of the one that we chosen on security group.

Steps Followed,

1. Created custom security group with OrgUnit and GeoUnit pointing to our custom value on campaign server.
2. Created mapping for that security group on adobe marketing cloud with the format "Campaign Standard - <Tenant ID> - <Security group>".
3. Created Adobe IO integration for campaign with value pointed to the custom security group.
4. Made Post call to the profileandservicesext api.

Any Pointer to fix this will help us more.

Thanks,

-Prem

Hi Prem,

I've redid my test for step1 as done in past but it is not working anymore.

Can you please log a case with support to report this to Engineering.

Regards
Vipul

Hi,

I ran into the same issue on Adobe Campaign Standard. Our profile resource was extended with access authorization fields. We create profiles via the REST API and need to put the new profiles into the right Org and Geo units.

We have a lot of geo units to support (>60) and it would be too complicated generating so much api clients and switching between them when issuing the REST API calls.

Is there any other solution?

Is this feature expected to appear in a new release in the near future?

Thanks,

Kornel

Hi Kornel,

I will check if there are plans with the team. If you have the same issue, please do as Vipul suggested and raise a request to support so that our engineers have a look at it.

Thanks,

Florent

Hi Vipul,

We have tried to run the workflow but it doesn't allow to update the Geo Unit for us. What exactly do we set in the attribute of geoUnit? For instance, if we have to set 'all' do we specify 'all' as the value or do we look for the id of the geoUnit and update the id in the profile?

Thank you

Ravish Patel

Hi Ravish.

Geo Unit and Org Units are separate schemas and hence if you wish to update them by workflow, you need to first use Reconciliation activity after your Data Loading one, to link the incoming population with two schemas.

Please check the definition of both the schemas to understand what values they hold and you will have to work accoordingly.

Regards,
Vipul

Hi

any update on this feature?

Is still not possible to update geo and org unit via API?

Any news on this?

Fabio

Hi,

same applies here. We want to make more use of the API and want to create a profile associated with a orgUnit.

However, the API-Doc (Adobe Campaign Standard API ) states to use the resource /orgUnitBase to retrieve all OrgUnits, but this fails with

RST-360011 An error has occurred - please contact your administrator.

Error rc=-2003

Surely we don't want to run a workflow every x minutes, since we need to trigger a double-op-in mail after profile creation as well.

Could you please help?

Thanks in advance

Steffen