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November 4, 2020
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Alert group

  • November 4, 2020
  • 1 reply
  • 942 views

Hi Community,

In the delivery alerting dashboard, I have different groups like admin, supervisor etc, when I set up a dashboard it sends notification to everyone that is present in the group, I want to exclude few users from getting this notification.

How can I achieve this?

 

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Best answer by Craig_Thonis

Hello,

 

If the user is a part of the group being sent notifications then there is no way to exclude them as long as they are still in the group.  In many cases (such as the workflow supervisors), the entire reason to be in the group is for the notifications so it may just may sense to update the operator account and remove them from the group entirely.

 

If you want to submit an enhancement request to be reviewed for a potential future release, please feel free to contact Campaign Support.

 

Regards,

Craig

1 reply

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
November 6, 2020

Hello,

 

If the user is a part of the group being sent notifications then there is no way to exclude them as long as they are still in the group.  In many cases (such as the workflow supervisors), the entire reason to be in the group is for the notifications so it may just may sense to update the operator account and remove them from the group entirely.

 

If you want to submit an enhancement request to be reviewed for a potential future release, please feel free to contact Campaign Support.

 

Regards,

Craig