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Manojan
December 12, 2023
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WPP: Out of Memory error while creating survey web application

  • December 12, 2023
  • 2 replies
  • 940 views

Hi all,

       While working on the survey Web App Page (v5 Compatibility). I am facing the popup error like OUT OF MEMORY. Could any one please help on this.

Thanks.

      

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Best answer by Manoj_Kumar

Hello @manojan 

 

I am assuming you have other campaign or webApp open as well.

 

Close the other camapigns/workflows or webapps which you are not using and that will solve the issue.

2 replies

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
December 13, 2023

Hello @manojan 

 

I am assuming you have other campaign or webApp open as well.

 

Close the other camapigns/workflows or webapps which you are not using and that will solve the issue.

Manoj     Find me on LinkedIn
    philb1668838
    philb1668838
    January 29, 2024

    For me, same error, same survey, but there were no other apps or workflows running.

    philb1668838
    philb1668838
    January 30, 2024

    When you add "Page (v5 Compatibility)" it is ok.

    When you double-click to edit, the client console memory consumption shoots up.
    If you close the item, memory returns to normal.

    Reopen the item and the same happens.
    If you spend too long editing you get the memory error.

    On my laptop, initially there is 10 GB out of 16 GB available, nlclient.exe uses about 140,000 K

    When editing "Page (v5 Compatibility)" nlclient.exe memory shoots up to about 1.5 GB and the memory error appears

    When that happens, there is no recovery - the client must be killed.

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