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Level 2
October 21, 2022
Solved

To know the links which got clicked by a recipient

  • October 21, 2022
  • 5 replies
  • 2359 views

I've been asked to find the schema and its field which will help me know which all links were clicked by a recipient.... I've been trying to find that out since quite a long time, but I'm unable to

Please help me by saying which schema and field it is

 

PS. I personally feel that the report that contains this data is 'URLs and Clicks' report which is based on the Delivery schema.... But still I can't seem to figure out the field..... Pls help me @adobecampaign@yuhuisg, or anyone available right now!!

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Best answer by ShineV_

Hi @yasmeenfatima ,

 

The Email Opens, Clicks are basically tracked in the table called as Tracking logs (trackingLog), which has Date @logDate (mentions the date + time of the activity such as open or clicks). racking logs (trackingLog) which is further linked to the table url which will give you, Label @label (title of the link in the HTML that was clicked), Type @type (the type of action performed opens,email clicks on the url, etc..), Source URL @source (actual url that was clicked (eg : 123.com)).

 

You directly fetch these details from the schema or you can use a workflow and use a query that uses Tracking logs as Targeting and Filtering Dimension to get all the actions performed by a recipient or you can use a workflow and use a query that uses Recipient as Targeting and Tracking logs as Filtering Dimension to check the if Recipient has clicked on any particular links.

 

 

 

Thanks,

Shine v.v

 

 

 

 

5 replies

yuhuisg
Community Advisor
Community Advisor
October 21, 2022

Is this a question for Adobe Campaign Classic? You posted your message in this forum, but it doesn't sound like something that ACC does.

Level 2
October 21, 2022

Yeah its for Adobe Campaign Classic

Ok, atleast may I know which schema and its field tell about the number of clicks by a recipient on a link.

yuhuisg
Community Advisor
Community Advisor
October 21, 2022

Sorry, I'm not very familiar with ACC. But yes, I would expect that ACC can report on the number of clicks per link out-of-the-box already.

ParthaSarathy
Community Advisor
Community Advisor
October 21, 2022

Hi @yasmeenfatima ,

You can find this in nms:trackingLogRcp schema, and the URL details in [url/@source]

 

~  ParthaSarathy S~  Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups
ShineV_Accepted solution
Level 4
October 21, 2022

Hi @yasmeenfatima ,

 

The Email Opens, Clicks are basically tracked in the table called as Tracking logs (trackingLog), which has Date @logDate (mentions the date + time of the activity such as open or clicks). racking logs (trackingLog) which is further linked to the table url which will give you, Label @label (title of the link in the HTML that was clicked), Type @type (the type of action performed opens,email clicks on the url, etc..), Source URL @source (actual url that was clicked (eg : 123.com)).

 

You directly fetch these details from the schema or you can use a workflow and use a query that uses Tracking logs as Targeting and Filtering Dimension to get all the actions performed by a recipient or you can use a workflow and use a query that uses Recipient as Targeting and Tracking logs as Filtering Dimension to check the if Recipient has clicked on any particular links.

 

 

 

Thanks,

Shine v.v

 

 

 

 

Level 2
October 21, 2022

Could u pls help me in forming the query for it?

 

I have to know the links that were clicked by a particular recipient. What conditions m i supposed to include in the query?

ParthaSarathy
Community Advisor
Community Advisor
October 21, 2022

In Query you can select trackingLogRcp as targeting dimension,

In Filtering condition, You can select field from Recipient link

Example,

 

 

And in Complementary information - add data > Data linked to the filtering dimension > Data of the filtering dimension > Expand URL link and select source URL 

Run your query, and you can see the links clicked by the recipient in display targets on query output transition.

 

~  ParthaSarathy S~  Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups
Shubham_Goyal__
Level 6
October 21, 2022

Hi @yasmeenfatima ,

 

The tracking information will be available in schema "nms:trackingLogRcp" (Adminisitration>Configuration>Data Schema) 🙂
In this schema data, you can further add @SourceUrl and @recipients, etc columns to get your desired info.

 

Br,

Shubham

 

 

Level 2
October 21, 2022

Thank You!!

Manoj_Kumar
Community Advisor
Community Advisor
October 21, 2022

Hello @yasmeenfatima 

 

You can identify this information from the trackingLogRcp schema. It is linked to the URL schema

 

 

Manoj  | https://themartech.pro
Level 2
October 21, 2022

Thank You!