The Heat map Dashboard to accessible to Non Admin Users | Community
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Soph75
Level 2
December 14, 2022
Solved

The Heat map Dashboard to accessible to Non Admin Users

  • December 14, 2022
  • 2 replies
  • 2277 views

Hello All, Can anyone provide some guidance on granting access to Heat Map to non admin users? I've looked at the access management groups but can't seem to find anything related to access permission to Heat Map in monitoring(See screenshot below).

 

 

 

 

Thanks,
Sof

 

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Best answer by Ayush3

Hi Sukrity, The solution suggestion by @_Shubham_Goyal did not work for non admin users. Are there other possible alternative to grant access to heatmap feature in ACC? 

 

Thanks,
Soph

 

 


Hi Soph,

 

You can try accessing heatmap directly from the URL http://instanceurl/view/workflowHeatmap on browser and it should work. I have tested this on my local with non admin user and it is working for me.

 

Regards,

 

Ayush

2 replies

ParthaSarathy
Community Advisor
ParthaSarathyCommunity Advisor
Community Advisor
December 14, 2022

Hi @soph75 ,

Currently Campaign workflow heatmap is only available to Campaign Administrators.

 

 

~  ParthaSarathy S~  Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups
    S
    Soph75Author
    Level 2
    December 14, 2022

    Hi Pratha, Thanks for the info. Does this apply to ACC V8 release too? 

    Shubham_Goyal__
    Shubham_Goyal__
    Level 6
    December 15, 2022

    Hi @soph75 ,

     

    You may try this trick to get the HeatMap displayed to non-admins via the thin client.

    Go to Home>Monitoring>Workflow HeatMap section and right-click on the heatMap>Properties.

    Copy the path in the Address Url. The URL should be like (https:<instance>/view/workflowHeatmap?__universe=supervision&__storable=1)

     

    Now, open this Url in your web browser with the operator having a minimum "WebApp" named rights assigned.

    You might be able to load the heatMap now. 🙂

     

    Br,

    Shubham

      Sukrity_Wadhwa
      Community Manager
      Sukrity_WadhwaCommunity Manager
      Community Manager
      January 13, 2023

      Hi @soph75,

      Was @shubham_goyal__'s solution helpful to resolve your query? In case it was helpful, then kindly choose it as the 'Correct Reply'. If not and you still need more help, then do let us know.

      Thanks!

      Sukrity Wadhwa
      S
      Soph75Author
      Level 2
      January 19, 2023

      @soph75  The solution should work.

       

      Could you please share the permissions assigned to the non-admin user in question?


      Sure, please permission right of the end user requesting access to the heatmap.

       

       

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