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jgpanizo
Level 2
September 13, 2017

Push Transactional Messages

  • September 13, 2017
  • 3 replies
  • 8612 views

Hi all

I want to send push transactional messages (I am already sending push messages), but, mi question is about the information that contains the event.

An push transactional event example:

<urn:PushEvent>

  <urn:sessiontoken>mc/</urn:sessiontoken>

  <urn:domEvent>

  <rtEvent wishedChannel="41" type="DELIVERY" registrationToken="2cefnefzef758398493srefzefkzq483974">

  <mobileApp _operation=none uuid="com.adobe.NeoMiles"/>

  <ctx>

  <deliveryTime>1:30 PM</deliveryTime>

  <url>http://www.adobe.com</url>

  </ctx>

  </rtEvent>

  </urn:domEvent>

  </urn:PushEvent>

How an external system (for example from client's web) who calls Adobe Campaign to send push transactional  message has registrationToken? I think that only Adobe Campaign has this registrationToken. How could I implement it?

And, what is the uuid parameter? Is it the "Integration Key" on Mobile Applications configuration?

Regards

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    3 replies

    florentlb
    florentlb
    Level 10
    September 15, 2017

    Hi,

    Are you trying to implement this with Campaign Standard or Campaign Classic (v6/v7) ?

    If it is Standard, please read this document: Transactional messaging configuration  in which you can find a description of the registration token.

    Let us know,

    Florent

    J
    jgpanizoAuthor
    Level 2
    September 19, 2017

    Hi,

    sorry, it's Adobe Campaign Classic (V7).

    Regards

      Amit_Kumar
      Amit_Kumar
      Level 10
      September 25, 2017

      Hi,

      To use Message Center with Mobile App Channel, you need to apply the following configurations:

      1. Install the Mobile App Channel package onto the control and execution instances.
      2. Replicate the Mobile application type Adobe Campaign service as well as the mobile applications that it contains the execution instances.

      The event must include the following elements:

      • The mobile device ID (registrationId for Android and deviceToken for iOS). This ID represents the "address" that the notification will be sent to.
      • The link to the mobile application or integration key (uuid) which lets you recover connection information specific to the application.
      • The channel to which the notification will be sent (wishedChannel): 41 for iOS and 42 for Android
      • All data used for personalization

      This information is available  in standard docs here Mobile App Channel

      Let us know if you are facing any difficulties.

      Regards

      Amit

        rajdeepk7439790
        rajdeepk7439790
        Level 2
        October 18, 2018

        Hi,

        There are many factors like how event data (registered or anonymous users) is being passed from web to Adobe campaign.

        If it is a registered user then even data should have some identifier like email id and then you can reconcile that email id with the profile email, which is linked to app subscribers schema. In this way, you would be able to map registration token for that user.

        Hope this would help you. :-)

          K
          kaushal13
          Level 2
          April 30, 2019

          Hi ,

          Currently our system (adobe campaign classic v7) using push notification. we want to implement through message center too.

          I understand the step of replication of setting in run instance.  Since our instance is hosted one and we asked adobe support to do that.

          Is there any way to view or check if everything has been done.

          Somebody please guide , what steps need to be done from our as well as adobe technical support side to make sure its working.

          thanks,

          Kaushal

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