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Level 2
November 24, 2020
Solved

Phone number whitelisting

  • November 24, 2020
  • 2 replies
  • 1423 views

Hi,

In our lower environments, we would like to restrict the SMSes from being sent to unauthorized number. Is there a way I can force/implement that whitelist in ACC?

One solution I can think of is to add a typology rule that checks for specific phone numbers. Wondering if there is any other standard/elegant solution to implement this?

 

Regards,

Kiran

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Best answer by Darren_Bowers

Hi @kkedem - we implemented the typology list as you mentioned. This was fine but had to be managed for any new numbers on the "allow" list.

One other thing we did on our non-prod environments was to invalidate the mobile of any recipients we didn't want to contact. On our daily data import, we just appended some invalid numbers to all phone numbers and this basically blacklisted any numbers we didn't want to contact.

Cheers

Darren

2 replies

Darren_Bowers
Darren_BowersAccepted solution
Level 9
November 24, 2020

Hi @kkedem - we implemented the typology list as you mentioned. This was fine but had to be managed for any new numbers on the "allow" list.

One other thing we did on our non-prod environments was to invalidate the mobile of any recipients we didn't want to contact. On our daily data import, we just appended some invalid numbers to all phone numbers and this basically blacklisted any numbers we didn't want to contact.

Cheers

Darren

Sukrity_Wadhwa
Community Manager
Community Manager
December 3, 2020

Hi @kkedem,

Were you able to resolve this query with the given solution? Do let us know.

Thanks!

Sukrity Wadhwa