Campaign Classic v7 & Campaign v8

HelloI have a problem with my split activity in adobe campaign classic The issue is the complement set of split activity is not giving the results,it always gives the total number records passed to the split activity in the workflowI am sharing my screen captures  hereI am looking forward someone's help resolving this issue.ThanksVaidehi

We've just upgraded to adobe campaign v6.02after enabling TLS support in the serverConf.xml file<smtp enableTLS="true" idleSessionTimeoutSec="5" initialDelaySec="4" maxSessionsPerChild="1000">We start getting the following error, cpu was 100% by process and no outbound emails were processed.2018-11-11 12:58:06.074-05         00001104             000003B8               1           error      log          Error in SSL library: 'error:1407742E:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert protocol version (code 336032814)' (iRc=-53)Had to disable TLS support for outbound emails to be delivered. Now all emails are being sent with no tls encryption.How is TLS support enabled in v6.02 , also where are the ssl certs being used by Adobe Campaign during tls encryption? I didn't install any certs during the v6.02 upgrade...not quite sure how TLS works with no certs installed on adobe campaign. Thanks

Hi I work at a charity organisation with 25 different marketing silos who break their folder structure up by year. Each folder has its own unique Plans, Programmes, Folders, Deliveries. Lists, Campaign and Delivery templates. Each with their own respective permissions.Every year we will need to setup new folders for these teams with all the permissions and sub directories. This is really time consuming to setup and quality check.Does anyone know a super quick way of doing this or is it literally going to be a painstaking job every single year?Thanks,

We have a requirement where a workflow should be created to track(trailer record) count of entries in an excel sheet which contains recipient data being extracted. It would contain the count of records for our validations whether all records are processed successfully.We have created a workflow where we fetch recipient records in excel sheet. Could you please suggest us a solution how can we include this trailer record in excel sheet that marks the end of the file.Thanks,Raviteja.

Hi,I am facing issues with Active profiles workflow due to which I am unable to identify the current active profiles count. Have raised the issue with Adobe support which would take some time. Is these a workaround to know the active profiles count without any help from Adobe support.Also is there a way to directly write a PostgresSQL Raw query and fetch data from Adobe campaign, can SQL code activity help for the same?Regards,Subrat Sahu

The Adobe Campaign implementation guide is a one stop shop for all your Adobe Campaign implementation needs. From how to get started to final configurations – our guides aim to help you at every step of your v6.1 or v7 Adobe Campaign implementation journey. Some handy links below:1) Installation and Provisioning: A guide to help you install the Adobe Campaign Console. https://adobe.ly/2uBnTSb2) Architecture: A guide that details out everything you need to know about setting up the environment and architecture for Adobe Campaign. https://adobe.ly/2sDKPit3) Configuration and Implementation: A guide to help with configuration and implementation of Key feature such as Channel Configuration, Message Center, Web applications, etc. https://adobe.ly/2sDGXhp4) Administration: A comprehensive guide that help you through the package creation and deployment process + some sample tests. https://adobe.ly/2si09C55) Deliverability: A guide listing all deliverability activities that need to performed p

Hi All,I have been building a solution that can make an API call to shorten URLs from a workflow.I want to be able to:* Query Data* Define Message Content for each record including long URL* Call API using javascript* Grab response to API calls (which is message content with the long URL replaced with Short URL)* Output data to SFTP as .csv file AND write the URL shortening that has gone on (the API responses) to custom schemas.I see 2 possible approaches from what I've been testing, both with challenges to get me what I want.Approach 1Use Query to define what recipient data is to be exported (adding data to temp schema as needed, e.g. mobile number).Use Data Extraction (file) activity to define columns to export... including: Calculated field 1 (for user to define SMS content for all records, with long URLs defined)Calculated field 2 (javascript expression) that:    Uses Calculated field 1 as a variable    Extracts any URLs and stores in Array Variable    Makes API call for each URL i

Hi all,I have put the format as yyyy/mm/dd hh:mm:ss in data loading and flowing the same through CSV. However, AC is auto changing it to dd/mm/yyyy hh:mm:ssWhat is wrong here?

I have logged into Adobe Campaign through Citrix. But after login, when i try to open the campaigns, it is prompting to login again. The same repeats even if i try to access any of the programs or campaigns in the environment. What might be the issue and how can it be resolved?

We have following architecture for Adobe campaign setupMarketing server (running web/wfserver)Frontal server (to be used only for internet facing surveys and webapps)Midsourcing server (mail and tracking)We have setup the marketing server (eg instance name "DEMO"), but have some questions on the setup of frontal server.On frontals server, we have installed adobe campaign server and integrated with webserver. To proceed further, do we need to create a new instance on frontal server with same name as marketing server or can I just copy config files from marketing server? Please help on the exact steps to setup the frontal server.

Hi everyone,I am building a Web Application with Adobe Campaign to update user records based on the email of a user. (So email act as the primary key)I passed the email to the url in an email and I got the value of the <input> field for email prefilled in the form for users to update their data using JS.However, the value could not be passed to the database after clicking the submit button unless I manually enter the value in the <input> box again.Is there any way to enable me to pass the value of a prefilled <input> field to the form submission so that I can update a user's record based on their email?I confirm the defaultValue and value in the input tags are prefilled correctly.Also, as I am not using the Information Services for subscription due to some reasons, does it mean that I cannot use the "Update" option in the Storage? I keep getting errors on this and I can only use "Insert or Update", which keeps generating new records if email is empty(not passed to the

Hi everyone.We have a task of identifying and merging duplicate records into one record, we are having a hard time identifying how to do that in bulk.ScenarioThere are thousands of records that share the same email but different source ID,  we want to merge all records into one keeping the lowest sourceID. any ideas on how to tackle this are greatly appreciated itCampaign Classic

Hi - Can anyone please explain how does Adobe Campaign manages the workflow executions, as in how does it manages the session with database. For example - let's say if I have a workflow called WF-1, scheduled to run at a particular time T1, which module in campaign in responsible for identifying when the T1 has arrived and trigger it , is it wfserver ?If so, does wfserver always keeps a connection open with database ?The reason I am asking is that, we have a DB timeout parameter set a 30 min (in case session is Idle), and what we have seen is that let's say a workflow  WF1 got triggered and was running fine and it may have 10 Activities. If one of the activity in between has taken up let's say more than 2 hours to perform DB operation, then we have seen errors as ORA-01012: not logged while trying to insert logs into xtkworkflowlog table, so I presume that there was a master session which sort of works as a coordinator and manages when to execute the workflow etc., and that session wit

Hii,I'm using Adobe Campaign Classic and ive a problem exporting the report to excel workbook, i dont know how solve it, or where i can see the real reason why doesnt let the export to edit it. Thanks 

Hi guys,Wondered if anyone has had any success changing the current white and black QR codes into something different: say a white code on a dark blue background.Also does anyone know if there’s a border built into the generated QR code image or not?Thanks!Kevin

Hi,How can I calculate the days difference (using the daysdiff function) on one date field? Preferably for the most recent 3/4 dates in the field.BACKGROUND: I need to know the days between each customers multiple journey dates for a campaign. Then work out the average of this number.Many thanks,Rob

I am trying to trigger a simple Message Center email (only personalization is email address) after someone completes an action on a web app. It appears to work; there are no errors. However, I see no trace of an event having been triggered. To troubleshoot, I took the code into a workflow and tried to query the event that is created. However, in spite of it generating an event ID, it then tells me that the event ID does not exist.Relevant code:Relevant log data:Any thoughts? Thanks!

Hii,I'm using Adobe Campaign Classic and ive a problem exporting the report to excel workbook, i dont know how solve it, or where i can see the real reason why doesnt let the export, to edit it. Thanks 

HI There,So we have been facing integration issues with genesis connector in Adobe Campaign. We keep getting this error(below) and we are unable to pin-point to one specific reason, not sure if its an analytics configuration issue or campaign issue.INT-150012 The HTTP query returned a 'Internal Server Error' type error(500)Can you please suggest what needs to be fixed in order to solve this issue.Thanks,P

Hello,I am trying to delete folder and file from Adobe Campaign SFTP but it's not possibile using a client like FileZilla.I asked for a solution to the Support, but the unique suggestion was to use an EXTERNAL TASK.The problem is this activity is not present in my current client version (Adobe Campaign v6.1.1).May someone tell me how to do this?Thanks in advance,SalvatoreJean-Serge Biron​Amy_Wong​florentlb​kirti.rawat​Adhiyan​Ananya Kuthiala

I tried loading data from a  text file in my local machine using the upload data activity.But the Upload data activity is getting an error . Please find the error logs.09/20/2018 10:36:50 PM Start loading file '/usr/local/neolane/nl6/var/TEST_SERVER/export/C:/Temp/TEST/Sample Import/newmem.txt' into the database (step 'Data loading (file)')09/20/2018 10:36:50 PM BAS-010014 Cannot open file '/usr/local/neolane/nl6/var/TEST_SERVER/upload/235fea4814ac2a412be07dfab85cc3f7.txt' with read access (errno=2, No such file or directory)09/20/2018 10:36:50 PM WKF-560006 An error occurred when loading the '/usr/local/neolane/nl6/var/TEST_SERVER/upload/235fea4814ac2a412be07dfab85cc3f7.txt' file ('Data loading (file)' step).Please provide a solution for this isuue

Has anyone added the operationId from the Campaigns (nms:operation) schema to the Recipient delivery logs (nms:broadLogRcp) schema in Adobe Campaign Classic? I need to include it for tracking, QC, reporting, etc... I know you can join it to other Adobe system tables in the DB, but I want it in the broadLogRcp table.Any steps someone could provide including how it looks in the Target mappings would be great!Thank you,John

Hi Team,When I am trying to find F and M value I am facing issues in aggregate functions.Below is the workflow which I used.Since it  throwed  above error I tried with group by on primary key.But it was calculating overall sum of  vehicle price.I need to calculate sum of vehicle price for each customerKindly let me know how to calculate sum specific to customer.Thanks,Maheswari

In general, if we have a single page app on a different domain, do we need any CORS configuration in order to submit data form the app to the JSSP? If so can I just accept headers from that domain in the JSSP or does that need to be configured somewhere else?

I'd like to find out where the channel level opt outs are being excluded from a delivery, there doesn't seem to be a rule in the default typology I am using yet they are taking place.We have a use case to allow marketeers the ability to contact recipients who have opted out of SMS (@blacklistmobile) with service or informational comms. However if they are flagged as 'Do Not Contact by Any Channel' (@blacklist) they should continue to be excluded.If I untick the blacklist option in the delivery (To > Exclusions) then all comms are sent regardless of the opt out preferences in either the SMS level Opt Out (@blacklistmobile) or the 'Do Not Contact by Any Channel' (@blacklist) field.A solution would be to untick the blacklist box, and then create a new typology rule which would then reapply the @blacklist opt out preferences. This would allow channel level opt outs to be sent whilst excluding the @blacklist level opt outs, however I'm convinced there is a simple OOTB answer I've missed,