Campaign Classic v7 & Campaign v8

Transactional messaging has been improved for a better user experience. You can now unpublish a transactional message template, which deletes it from the execution instances.  The new option to unpublish a transactional message template is documented here: Template Unpublication Check out this documentation, and feel free to post your related queries in the community or in the comment section below.    

Hello,Is there any field in the recipient tracking log/ delivery log/ broad log which provides the information that whether the delivery sent is spammed or not?​Thanks in advance.

Hi there, I loaded a csv file to adobe campaign classic, the settings are shown following:The file has been uploaded to server as well. Once I finished the workflow design, and when I was trying to display the target in the flow, I always get the error:  Does anyone have any idea why am I getting this error? Thanks so much! 

We can duplicate an OOTB named right and save the record, but how do i edit the function it does?

Hi, I am trying to understand how AEP is working in between the Adobe products and Mobile App.After each configuration setup in AEP and SDK in mobile app.How the PII data and tracking data is collected ? & How the push notification triggered ? PII data : From Mobile App --> Experience Launch --> Adobe CampaignTracking : From Mobile App --> Experience Launch --> Adobe CampaignSending Push : Adobe Campaign --> Mobile AppAnyone please tell me whether the above actions are correct or not ? Thanks in Advance

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Hi Team, I have a couple of questions about the open,email clicks, opt-out and email bounces. :  question 1 : through delivery parameters we can see the metrics like opens, email clicks, opt-out, reactivity rate etc., for a delivery. So these metrics are for whole delivery for example : if i have a delivery - "delivery A" which was been running through a campaign from Jan - May 2020 is there a way through which i can filter the counts of open, email clicks, opt-outs by months like "delivery A" for month of Jan how many opens/clicks/opt-outs, for the month of Feb how many opens/clicks/opt-outs and so on... i didn't found from and to dates on delivery table. So alternatively i am pulling all the tracking logs and filtering by month ( is it the only way to do it>) question 2: i found open, opt-outs, email clicks parameters on delivery table but there is no bounce rate or bounce count on delivery table. Where can i see the bounce count on a delivery ?

Hi Team, I am working on a use case where I am accessing the Adobe Target API using Adobe I/O console in adobe campaign. As we know that generally when we create the token manually in Adobe I/O , it gets expired after 24 hours. In order to realistic I want a process in adobe campaign which generates a new token automatically from Adobe I/O and authentication process remain smooth. Please guide me. Currently I am using the below code where I am hardcoding the vaue of Bearer Token : var http = new HttpClientRequest("https://mc.adobe.io/techaspectamericasbx/target/activities/ab/350930"); http.method = "GET"; http.header["Content-Type"] = "application/json"; http.header["Authorization"] = "Bearer eyJ4NXUiOiJpbXNfbmExLWtleS0xLmNlciIsImFsZyI6IlJTMjU2In0.eyJpZCI6IjE1OTM3NzU3NzMzMjJfMzNhZTZjYTQtNTg0Mi00M2JmLTkxZjQtOWM5ZjQyMDZhZDljX3VlMSIsImNsaWVudF9pZCI6IjQyZjQ0NGIxMTM5YzRlZWI5ZjBhZmU0NWRjNTU5ZmFjIiwidXNlcl9pZCI6IjczOEUxMkQ4NUVFNzUxMTQwQTQ5NUU2Q0B0ZWNoYWNjdC5hZG9iZS5jb20iLCJ0eXBlIjoiYWNjZXNzX3

Hello,I have a simple workflow that is failing on the JS Code box.I am getting "Failed to create thread" when I try to process more than 18,000 recipients.  Here is what the wokflow does: It targets recipients, add empty columns and populate these columns by calling an external API.In the javascript code, I am basically looping over all the targets and make an API call with this function : function processResponse(response, userid){ var response = response[1]; response = JSON.parse(response); // ... parse JSON reponsive and collect data var query = "UPDATE ...."; // ... update empty columns in temporary table with retrieved data sqlExec(query); } function callService(userid) { var command = "wget -qO- --header 'Authorization: Basic XXXX' https://example.com/contacts/"+userid; var response = execCommand(command); processResponse(response, userid); } for each(var usertId in sqlSelectUserIds) { callService(usertId[0]); } cnx.dispose(

Hi there,I created a Publication Template using a schema - input form - javascript template configuration.I then added the publication template in one of my delivery templates as seen below:The issue here is that when i then try to use the input form from within the delivery template to edit the email content, i'm getting the below error:I can't seem to find anything wrong in my schema/form definitions, both seem to be working fine (individually at least), and although i've worked extensively with Publication Templates in the past, i don't recall experiencing this error before.Schema definition:Form definition:Publication template configuration:Any insight around this would be really appreciated.Thanks,Solon

Hi, How to fetch recipient columns on page activity from script in web application.I'm not using pre loading activity in the application and page activity is in the html format. Please give me solution. Thanks,

HIWe have a team of people who are all on Macs, currently we are handcoding emails and emailing them to the crm team who then upload our code to Campaign. I wondered if there was any email generator software that could link to campaign through some sort of API so once built we could push the code through. Any help greatly appreciated! We are producing over 50 emails a week and need to make the process more efficient. Tech say we are not allowed to install parallels/ bootcamp etc.Thanks in advance...

I am working from home and connected to VPN. While I'm trying to login to Adobe Campaign Classic v7 Client. I'm getting the below error message.The thing is, the ip 103.225.176.241 belongs to my local broadband and when I type in google "what is my ip", it shows a different IP which belongs to my office VPN. Could anyone please let me know why the connection is not going via VPN? Thanks & regards,Navin

Hi,I have a requirement where from a form on my website I am collecting student details and saving it in ACC(Adobe Campaign Classic). The form is usually filled by parents so email id used in all the children of a parent will be same though the first name and last name will change respective to their kid's first name and last name. The issue is that every time save is done the recipient data is overwritten. This, I suspect is because the email id is same. I want to know if there is any solution approach to overcome this ? Thanks.

Hello, Is there a easy/quick way to export images from ACC without using "Export in a Package" option? Thanks! Ali

Hi,  I have an use case to pop up birthday offers using offer interaction module in mobile App channel. For this I have prepared the soap call for identified users and its working fine by returning the response with proposition id and HTML representation. But i cant use the same SOAP call for anonymous visitors even though my offer space is linked with fall back mechanism to retrieve offers from visitors offer space . Let me know if anyone of you have come across this use case.  <SOAP-ENV:Envelope xmlns:SOAP-ENV='http://schemas.xmlsoap.org/soap/envelope/'>                 <SOAP-ENV:Body>                                            <Propose>                     &nbs

We have ACC on premise and currently we have only 1 server on which we did installations. I see another server is prepared and ready but it seems someone from Adobe said my org that ACC does not work 2 servers active. I am sure its absolutely incorrect as app at such a high level cant be running only on one server and if something happens to that server we lost ability to send email notifications.  I am still gathering the info, but it will be great if you have set up with more than one server, i request to pls help me with your archeture diagram and any special settings you did to make it work.  Meanwhile I will gather more info why Adobe said it can only work on one server. 

Hi, I am trying to understand why approximately one third of the messages are marked with "number of processed records=0" (in the nms:deliveryLogStats table). There are 40 duplicate telephone numbers that are removed. I am quite sure that all the 15k messages has been sent, since the logs of our SMS service provider says so. What script could be triggering the insertion of zero-values? Delivery overview:deliveryLogStats where number of processed records=1:deliveryLogStats where number of processed records=0:  Thanks in advance!   

Does anyone know which Adobe API method or function to use to create a campaign? thoughts 

I am trying to build some SMSs for one of my programmes in Adobe Campaign. As my url is too long I have shortened it using Bitly.  When testing the SMS with the Bitly link (https://bit.ly/2tTzkdv) it sends through to my mobile phone but not as the Bitly link as: /r/?id=s1e9f4bc0,33a8839a,33a88421Can anyone help me work out how to send the SMS with the correct Bitly clickable link. We have sent SMSs before with our normal urls e.g. www.centerparcs.co.uk/my-account and these work and send correctly. So why doesn't Bitly behave the same? Any help would be very welcome

Hi everyone, In Adobe Campaign Classic, we have created a custom delivery template with content management forms.In some cases, it is impossible to fill out all the inputs because they display out of the screen size and no scroll is possible.See example here: How would you manage this situation?(Given that, it is not an option to have the view divided in 2 columns.) It looks, we're limited by the screen size/resolution here and no scroll button appear.. Thank you for your help, R

Hello, In a delivery template, is it possible to get the value of an option without using an include (<%@ include option='myOption' %>)?I actually need to include an option in a javasript string : <%var string = "Hello, blabla: [option]";%> Thank you for your help,

Is there a way to include the email web browser version / 'MirrorPage' link into a SMS?

I'm currently working on enabling the Audit Trail feature in Campaign Classic however the Audit tab is not under the Administration tab. I've tried to extend the schema and include <element aggregate="xtk:common:auditTrail" name="auditTrail"/> according to this documentation: Getting started, however it's not working. Anyone know why my Audit tab is missing and how to enable it?

Hello! Is there a way to delete an operator who has created something in AC? We tried to delete an operator but encountered the following error:It seems like the only way to delete this operator is to remove / update all the links to another operator but this doesn't seem right as it impacts audit trail and accountability. The reason why we need to delete the operator is because this person has left the company. What is the best practice in this case? Do we just disabled the account? Is there any way to delete operator if it is required?