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nandhakumarp326
Level 2
Apr 25, 2019 5:13 AM UTC
Solved

Unable to connect Microsoft Dynamics 365 CRM Connector

Hi There

We are trying to integrate Adobe campaign classic and Microsoft Dynamics 365 CRM with default connector but unable to connect and getting error as per the attachment.

Note:

Also, after selecting "Microsoft Dynamics 365 CRM Connetor" under External Accounts -> In "Microsoft CRM" section -> I see "Deployment Type: On-Premise | Office 365 | Web API" option in documentation but it is not there in our current instance. And MSD CRM Username & Password is correct as we checked with other instance.

Please help to fix this.

Thanks

Nandhakumar.P

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    sameerk93593421Accepted solution
    Jul 16, 2019 2:17 PM UTC

    Its may be issue with whitelisting of msdynamics url.. please get it white listed at dobe campaign server

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    sameerk93593421Accepted solution
    Jul 16, 2019 2:17 PM UTC

    Its may be issue with whitelisting of msdynamics url.. please get it white listed at dobe campaign server

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      johnalbert21
      Jul 8, 2020 12:55 PM UTC

      below link follow the instructions to integrate Adobe campaign classic and Microsoft Dynamics 365 CRM 

      https://docs.adobe.com/content/help/en/campaign-classic-learn/tutorials/integrating/dynamics365-integration.html

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