Get the data from Rich Text input field and send it in API | Community
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M
marting66652718
Level 2
March 12, 2024
Question

Get the data from Rich Text input field and send it in API

  • March 12, 2024
  • 1 reply
  • 1203 views

Hello, we have built a custom workflow node called "Digital Channel", which basically is a new custom channel that the user can add content and then send it to customers and it will end up on their "My pages" via an API. We are struggling abit with the rich text input field as we need to send it with html code to the API. When we are trying to get the data from the input field we only recieve a empty string in the javascript code:

The other input fields we are able to get, and we have tried doing the rich text field as a ordinary textfield with strings, but then we are not able to save with the correct tags.

 

Any idea on how to get the data from the rich text field activity?

 

Best Regards,

Martin

 

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1 reply

isahore
Community Advisor
isahoreCommunity Advisor
Community Advisor
March 12, 2024

Hi @marting66652718,

 

What is the data type of the field where you are storing this rich text? Usually, delivery content (html or text, or even sms) is stored in the delivery schema in a CDATA type field. You should be able to forward the CDATA text to the custom connector.

Let me know if that gives you a direction to move forward.

 

BR,

Ishan

M
marting66652718Author
Level 2
March 12, 2024

Hi again,

 

I try creating it as an element instead of an attribute and the error doesn't appear. But when I do that the input field doesnt show instead.

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