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roro_coeur
Level 3
May 7, 2021 2:47 PM UTC
Solved

Force message format for custom delivery / channel

Hello,

 

I am building a custom connector to send mobile push through a partner API.

I have created a specific push channel and a publishing model with form/schema/JS template for content contribution.

By default, the delivery form have 2 preview tabs : an HTML Preview and Text Preview tab.

I am able to hide those tabs for deliveries of type Push, and create a new one that would be called "Preview" only.

And I will only use the delivery.content.source.text field to store push notification contents.

 

My question is: how do you force the content of a message to be processed and sent alaways as Text format for a specific delvery type? 

Currently, it is retrieving and expecting content from the HTML field (as my test profiel expects HTML I guess), so if  I only create a JS Template for the text version and not a HTML one, I am getting the following error when running a campaign: The output message for recipient '' is empty

 

Any clue?

 

Thank you!

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Jonathon_wodnicki
Jonathon_wodnickiAccepted solution
Community Advisor
May 9, 2021 8:23 PM UTC

Hi,

 

Are you using processDeliveryPart()?

Should be just a matter of reading deliveryPart.message.*.text field in your connector js instead of the html field.

 

Thanks,

-Jon

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2 replies

Jonathon_wodnicki
Community Advisor
Jonathon_wodnickiCommunity AdvisorAccepted solution
Community Advisor
May 9, 2021 8:23 PM UTC

Hi,

 

Are you using processDeliveryPart()?

Should be just a matter of reading deliveryPart.message.*.text field in your connector js instead of the html field.

 

Thanks,

-Jon

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    Sukrity_Wadhwa
    Sukrity_Wadhwa
    Level 4
    May 17, 2021 3:43 PM UTC

    Hi @roro_coeur,

    Was the given solution helpful to resolve your query or do you still need more help here? Do let us know.

    Thanks!

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    Sukrity Wadhwa
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