Export delivery content near real time

Question

Hi all,

we have asked to export delivery content per recipient (email, sms and mms content) to the middleware system used by call center agents.

They need preview of sent communication per user and content of the delivery (preferable as .pdf attachment) as soon as delivery is sent.

Do you have any ideas without touching business users and their campaigns/workflows? Something like export data from delivery logs and content from delivery...but there is no easy way to transform email/sms/mms content to the .pdf and hot to even link that to the particular customer...Any idea is appreciated...

Regards,
Milan

Jonathon_wodnicki · Accepted Answer

Hi,

I did this for a large charity organization once, using mirror page links in flat files.

PDF's you can generate with a post-processing workflow rendering mirror pages with headless chrome.

Another approach could be Email Archiving (BCC) to a third-party system to handle.

Thanks,

-Jon

Milan_Vucetic · Answer

Hi wodnicki,thank you very much. I will check this further.Is this covering sms/mms or only emails? Thanks,Milan

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